Windows 10: Blue screen - you could scan with your phone if you have the right app

Discus and support Blue screen - you could scan with your phone if you have the right app in Windows 10 BSOD Crashes and Debugging to solve the problem; my hp elite book keeps shutting down since i updated it last week it goes to a blue screen with a box on it that you could scan with your phone if you... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Andrewwilbor, Oct 6, 2018.

  1. Blue screen - you could scan with your phone if you have the right app


    my hp elite book keeps shutting down since i updated it last week it goes to a blue screen with a box on it that you could scan with your phone if you have the right app. no error codes does any one know what app to use or know of a fix. ive all so had sound problems were ive had to pull the battery out to fix as the diagnostics could not work out what is wrong.


    ***Edited the title from HP Elite Book***

    :)
     
    Andrewwilbor, Oct 6, 2018
    #1
  2. Dos101 Win User

    Windows Phone users Clubhouse

    I think I'll put a list of people's favourite apps in the OP, starting with my own until I get some suggestions, but you can take a look at the Windows Phone app store at the top apps to see what's popular http://www.windowsphone.com/en-us/store

    You are both now added, welcome! *Toast :toast:
     
    Dos101, Oct 6, 2018
    #2
  3. Kem Mon Win User
    Blue screen and stop code

    Hi
    Jeferis,

    There are a lot of factors for this matter to occur. To isolate the issue, we have some questions for you:


    • What activity have you done to
      trigger the NTFS and FAT FILE SYS loop?

    • were there any error messages?

    • What troubleshooting steps have you done so far?

    It is possible that the
    Boot
    Sequence were corrupted by the previous activity which
    triggered the Blue Screen Error and the loop. We recommend that you perform these
    suggested troubleshooting
    and see if there are any changes:

    Startup Repair.


    To access the
    Startup Repair Screen, turn off the
    PC 3-4 times(force shutdown),
    while on the Blue screen Error. This will route you to the
    Startup repair screen:

    Advanced Boot Options > click Troubleshoot > Advanced options > Command Prompt

    and run the following command:

    Run SFC Scan:  

    SFC
    will
    scan
    and
    run
    an
    automatic repair
    to any
    corrupted system files
    that it will detect. We suggest that you perform it twice. To run an
    SFC scan, follow these steps:  


    • Run
      Command Prompt as Administrator.  

    • Type
      sfc /scannow
      and hit
      Enter.   

    Boot Record:

    This will fix the corruptions on
    boot records or boot
    sequence. To run this command, follow these steps:


    • Run
      Command Prompt as Administrator.

    • Type the following command:  

      • Bootrec /fixMBR  

      • Bootrec /fixBoot

      • Bootrec /rebuildBCD

    Update us on how it goes.

    Regards.
     
    Kem Mon, Oct 6, 2018
    #3
  4. Roan T Win User

    Blue screen - you could scan with your phone if you have the right app

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Oct 6, 2018
    #4
Thema:

Blue screen - you could scan with your phone if you have the right app

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