Windows 10: Blue screen Your pc ran into a problem needs to restart....

I bought a new lenovo laptop and a internet protection thing you install to protect you will o. The internet. I didn't install it until a couple months later. Then I started having problems my internet wouldn't connect. Then when I tried connecting it would freeze then got to the blue screen.


I know now that this was the problem so I tried to fix it by uninstalling it from my laptop. I did this by putting the laptop in safe mode then uninstalling it.

But I did a step wrong and I restarted my laptop in the middle of the next step.


I didn't realise I did this and now I am stuck with a screen that has this on it "Your pc ran into a problem and needs to restart. We'll restart for you" and the stop code is "BAD SYSTEM CONFIG INFO".


It does try to restart itself but it is stuck on a screen that has the lenovo logo on it and has "Preparing Automatic Repair". But it has no loading circle thing just a still screen.


I would it be a good idea just to reset it because I don't mind. There is nothing of importance on it anyway. Or is there a better option?

:)

 

Your PC ran into a problem and needs restarting

Hello,

A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Would you be able to capture an image or a screenshot of the complete error message that your getting?
• Were there any software or application you've recently installed?

Meanwhile, we suggest performing the steps on this article
on how to troubleshoot blue screen errors on Windows 10.

We look forward to your response.

Regards.

 

Blue screen that says ‘Your PC ran into a problem and needs to restart’. It will not restart

A blue screen keeps popping up that says ‘Your PC ran into a problem and needs to restart’. It will not restart and the screen continuously pops up with this message.

 

Blue screen: "Your PC ran into a problem and needs to restart"

I have had my Huawei Matebook X Pro for a few months now and since day one, at least once a week, I have been getting a blue screen saying, " Your computer ran into a problem and must restart". I have googled and tried just about every fix I can find
to get rid of the problem, but nothing has helped.

I have tried the following:

• Made sure I have the latest Windows updates
• Downloaded and installed/updated BIOS
• Ran the system file checker (did not find anything wrong)
• Ran a startup repair (there was nothing to repair)
• Downloaded the PC manager to scan the hardware to see if it works correctly (it does)
• Updated drivers both via the PC manager and via the device manager
• Unchecked the "Activate quick start" in power options

I have not tried the system restore since there has been no date that the computer did not do this - I got the blue screen on the first day I used it. Neither have I tried restoring the registry files, for the same reason that I did not try the system restore.
Is this something I should still try to do? If not, what else can I do?

Thankful for any help!