Windows 10: Blue screen

Product: HP Pavilion 500-205t

Operating System: Microsoft Windows 10 64-bit

I have been having a blue screen for several months now. The error message are dxgmm2.exe, win32 k bse.sys, memory management window-10, system service exception, fault page non page, critical process died, register error and oxc000021a, all at different times and most times they are consecutive, but not all at one time. I have ran a extensive diagnostic test and they all passed. Deleted cookies, temp files, scan for viruses and malware scan with no problems found. Sometimes the problem would start when I start my computer and after about 8 blue screen start up, my computer would start up and operate ok. And then other times the computer can be on all day and then a blue screen. After several times it will start working ok again. My question is, is it a hardware problem or should I just do a full reinstallation. I don't want to buy a new tower if I don't have to, but I have already been looking at new hp towers.

:)

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

Startup Blue Screen

Hi Jon,

Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

• Outdated device software drivers
• Corrupted Windows update system files
• Software/Security conflicts

We would like to know some information:

• Did you get any blue screen stop error codes?
• Have you tried booting in Safe mode?

We suggest that you check this
article about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

We will wait for your response

 

Blue Screen of Deaths on a Daily

Hi,

Blue screen errors can occur if a serious problem causes Windows to shut down or restart unexpectedly. This error can be caused by both hardware and software issues. To isolate your concern, we'd like to know if there were any changes made
prior to the issue.

In the meantime, we suggest that you follow the steps provided on this link for blue screen error basic
troubleshooting. Once you're on the page, select the option on when do you get the error and proceed with the steps listed.

Let us know how it goes after performing the suggested steps.