Windows 10: blue screen

Discus and support blue screen in Windows 10 Support to solve the problem; I have blue screen after update....It tells me my computer needs repaired...I got there by holding start for 10 seconds then stop and again holding... Discussion in 'Windows 10 Support' started by jackdue, Oct 14, 2020.

  1. JACKDUE
    jackdue Win User

    blue screen


    I have blue screen after update....It tells me my computer needs repaired...I got there by holding start for 10 seconds then stop and again holding down start until windows try to load then stop and again the same thing only when you start its supposed to take you to recovery....Well it does that then press f8 for options...The only option I would be interested in would be safe mode.....I press that and it don't work so I press all 9 options and none work (useless)....Some time ago I had the same problem with my other computer and one of the options was "troubleshoot" which allowed me to work my way into settings and from there I solved the problem....I have windows 10 but I do not know the version,sorry.I have listed the system specs...I sure hope you can help me get to "troubleshoot) or some way to fix this problem..Thanks.

    :)
     
    jackdue, Oct 14, 2020
    #1
  2. ROAN T
    Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Oct 14, 2020
    #2
  3. REMON ONT
    Remon Ont Win User
    Startup Blue Screen

    Hi Jon,

    Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

    • Outdated device software drivers
    • Corrupted Windows update system files
    • Software/Security conflicts

    We would like to know some information:

    • Did you get any blue screen stop error codes?
    • Have you tried booting in Safe mode?

    We suggest that you check this
    article     about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

    We will wait for your response
     
    Remon Ont, Oct 14, 2020
    #3
  4. EILEEN GAL
    Eileen Gal Win User

    blue screen

    Blue Screen of Deaths on a Daily

    Hi,

    Blue screen errors can occur if a serious problem causes Windows to shut down or restart unexpectedly. This error can be caused by both hardware and software issues. To isolate your concern, we'd like to know if there were any changes made
    prior to the issue.

    In the meantime, we suggest that you follow the steps provided on this link for blue screen error basic
    troubleshooting. Once you're on the page, select the option on when do you get the error and proceed with the steps listed.

    Let us know how it goes after performing the suggested steps.
     
    Eileen Gal, Oct 14, 2020
    #4
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