Windows 10: Blue screen

Discus and support Blue screen in Windows 10 BSOD Crashes and Debugging to solve the problem; Dear Sirs, just today for the second time, I had a problem with my PC. The crash stopcode is: SYSTEM_SERVICE_EXCEPTION What failed: win32kbase.sys... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by NicolaLisi1, Nov 22, 2020 at 11:27 AM.

  1. Blue screen


    Dear Sirs,

    just today for the second time, I had a problem with my PC.

    The crash stopcode is: SYSTEM_SERVICE_EXCEPTION

    What failed: win32kbase.sys


    Please could you help me to understand if and what I must do ?


    Please note that the message displayed on the screen contains the suggestion to visit: https://www.microsoft.com/stopcode but it does not exist


    Thanks in advance.


    Nicola

    :)
     
  2. Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
  3. Remon Ont Win User
    Startup Blue Screen

    Hi Jon,

    Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

    • Outdated device software drivers
    • Corrupted Windows update system files
    • Software/Security conflicts

    We would like to know some information:

    • Did you get any blue screen stop error codes?
    • Have you tried booting in Safe mode?

    We suggest that you check this
    article
    about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

    We will wait for your response
     
  4. Blue screen

    Blue Screen of Deaths on a Daily

    Hi,

    Blue screen errors can occur if a serious problem causes Windows to shut down or restart unexpectedly. This error can be caused by both hardware and software issues. To isolate your concern, we'd like to know if there were any changes made
    prior to the issue.

    In the meantime, we suggest that you follow the steps provided on this link for blue screen error basic
    troubleshooting. Once you're on the page, select the option on when do you get the error and proceed with the steps listed.

    Let us know how it goes after performing the suggested steps.
     
Thema:

Blue screen

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