Windows 10: Blue screens and crashes - Driver Verifier results

Discus and support Blue screens and crashes - Driver Verifier results in Windows 10 Drivers and Hardware to solve the problem; My computer crashes out of games and occasionally has been blue screening with various driver related errors. I followed the instructions here. Here... Discussion in 'Windows 10 Drivers and Hardware' started by SeanLesch, Dec 6, 2019.

  1. SeanLesch Win User

    Blue screens and crashes - Driver Verifier results


    My computer crashes out of games and occasionally has been blue screening with various driver related errors. I followed the instructions here.


    Here is a OneDrive link to a zip file with two dumps and my system information.


    The system is not overclocked.


    I only saw one driver listed for the verifier violation, and it looked like it was i8042prt.sys


    Other blue screens have mentioned page file errors, and specifically IRQL_NOT_LESS_OR_EQUAL is one that I recall.


    Any help in identifying the issue is appreciated!

    :)
     
    SeanLesch, Dec 6, 2019
    #1
  2. Law-II Win User

    Crash/blue screen

    Hi

    I assume from the title of your post Crash/Blue Screen that the PC has crashed and produced a *BSOD=[Blue Screen Of Death] =Blue Screen; and that the PC recovered from this; if and when you see the Blue Screen write the Stop Code down; recover the PC or use one that is working to access the net and look up the Stop Code.

    nb: You may be able to view this with a [*BlueScreenView] application, google for this.

    Edit Link - Blue screen of death (STOP error) information in dump files.

    Description
    ===========

    BlueScreenView scans all your minidump files created during 'blue screen
    of death' crashes, and displays the information about all crashes in one
    table. For each crash, BlueScreenView displays the minidump filename, the
    date/time of the crash, the basic crash information displayed in the blue
    screen (Bug Check Code and 4 parameters), and the details of the driver
    or module that possibly caused the crash (filename, product name, file
    description, and file version).
    For each crash displayed in the upper pane, you can view the details of
    the device drivers loaded during the crash in the lower pane.
    BlueScreenView also mark the drivers that their addresses found in the
    crash stack, so you can easily locate the suspected drivers that possibly
    caused the crash.

    atb

    Law-II
     
    Law-II, Dec 6, 2019
    #2
  3. Driver Verifier debugging help needed for blue screen

    Zig,

    Thanks to your excellent link/post I was able to go though those the many steps on the troubleshooting.

    I have worries with the blue screens and wondered how to break the cycle when F8 didn't. Fortunately it opened to a screen where there were choices.

    What are the steps to remove the driver?

    What source to use for another driver? How would one know whether they are downloading the same driver or a different driver after the bad one was uninstalled?

    In the link below is a snipping tool picture of administrative command prompt for the verifier /querysettings displaying all of the drivers.

    Dropbox - microsoftanswers part 33 - Simplify your life

    In case there are problems getting another driver would msconfig then unchecking the application work? This is HP protect smart per the google search. I have not yet looked to see what is listed for selective start up under msconfig to see whether the
    HP protect smart is listed.

    Also I was wondering whether the driver verifier checks all drivers simultaneously like a parallel circuit or whether it checks the drivers in series and the first one that produces a blue screen is the only one found. How would you check to see whether
    there is more than one malfunctioning driver?

    Thanks again for your excellent Wiki link.
     
    questions_, Dec 6, 2019
    #3
  4. Roan T Win User

    Blue screens and crashes - Driver Verifier results

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Dec 6, 2019
    #4
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Blue screens and crashes - Driver Verifier results

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