Windows 10: Blue spinning pin wheel, program not responding?

Discus and support Blue spinning pin wheel, program not responding? in Windows 10 Support to solve the problem; After the in place up grade repair the logs now display the failures messages to produce the dumps. Any idea what's wrong with the dumps? Discussion in 'Windows 10 Support' started by Kol12, Mar 30, 2018.

  1. Kol12 Win User

    Blue spinning pin wheel, program not responding?


    Any idea what's wrong with the dumps?
     
    Kol12, Apr 3, 2018
    #76
  2. zbook New Member

    The event viewer reports of the dump errors are in general terms. You may still be able to create dumps.
    The chkdsk /x /f /r is best run overnight so that in most cases the scan has completed by the next day.
    The timing may depend on the size of the drive, problems found, and the free space.
     
    zbook, Apr 3, 2018
    #77
  3. Kol12 Win User
    chkdsk on E: is almost finished, is there anything else I can do in the meantime? Support ticket sent to Malwarebyte's today.
     
    Kol12, Apr 3, 2018
    #78
  4. Kol12 Win User

    Blue spinning pin wheel, program not responding?

    chkdsk E:

    chkdsk E.txt

    Edit: chkdsk D:

    chkdsk D 04-04-18.txt
     
    Kol12, Apr 3, 2018
    #79
  5. Kol12 Win User
    Just checking that your happy to start with Driver Verifier...
     
    Kol12, Apr 4, 2018
    #80
  6. zbook New Member
    When available please post the HD Tune images for all drives not already posted.
    What is the status of Macrium backup, new restore point, un-installation of software, etc.


    D: drive chkdsk report:

    Windows replaced bad clusters in file DEED
    of name \BF1 Profile Backup\Battlefield 1\twinkle\assets\default-battlepack-9531d9fe.png.
    Windows replaced bad clusters in file 101DB
    of name \Backup for Windows 10\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_www.danpurdy.co.uk_0.localstorage.
    An unspecified error occurred (766f6c756d652e63 470)
     
    zbook, Apr 4, 2018
    #81
  7. Kol12 Win User
    The E: Error scan got cut short as it didn't finish before I put the computer to sleep last night. Are you happy with what's been scanned or would you rather I run that again?

    Does this mean the D: should be in good health now?

    Macrium image will be made soon once I finish uninstalling AI Suite and MSI Afterburner.


    Blue spinning pin wheel, program not responding? [​IMG]
     
    Kol12, Apr 4, 2018
    #82
  8. zbook New Member

    Blue spinning pin wheel, program not responding?

    The D drive has problems per HD Tune and chkdsk: bad block, unspecified error (possibly related to the bad block).
    Once the Windows driver verifier is started the goal is to produce BSOD and then to continue using the tool to establish that there are no longer any misbehaving drivers. So you can complete the HD Tune and then start Windows driver verifier or interrupt the Windows driver verifier. Please make sure the 3rd party software has been uninstalled.
     
    zbook, Apr 4, 2018
    #83
  9. Kol12 Win User
    3rd party being AI Suite and MSI Afterburner only?
     
    Kol12, Apr 4, 2018
    #84
  10. zbook New Member
    Yes
    Please make sure the HD Tune tests on E: are completed.
    This can be run overnight.
    For drive D: are files backed up to where you could format this drive?
     
    zbook, Apr 4, 2018
    #85
  11. Kol12 Win User
    D: Has all of my games/screenshots installed on it plus other data which I regularly backup to E: There must be at least 700GB worth of games on there. I was planning on getting a 3TB drive to expand my games library and possibly move the existing games on D: to the new drive. What are you thinking?

    If a misbehaving driver was related to AI Suite or MSI Afterburner wouldn't we want to keep that software installed to catch the misbehaving driver?
     
    Kol12, Apr 4, 2018
    #86
  12. zbook New Member
    For the troubleshooting please uninstall AI Suite and MSI Afterburner per the previous posts.
    The chkdsk error may not be fixed by a repeat chkdsk run and a format may be a method to continue using the drive before it fails.
     
    zbook, Apr 4, 2018
    #87
  13. Kol12 Win User

    Blue spinning pin wheel, program not responding?

    Is the D: in that bad condition? I've continued using it for over a year with:

    Current Pending Sector Count 96/100
    Off-Line Uncorrectable Sector Count 96/100

    warnings that HWiNFO detect.

    Is the D: error your referring to "An unspecified error occurred (766f6c756d652e63 470)" at the of the D: log I attached? Is this related to the sector count warnings? What would you like me to do?
     
    Kol12, Apr 4, 2018
    #88
  14. zbook New Member
    For the D: the next step is to repeat the chkdsk /x /f /r scan to see the outcome.
    If it were a Windows drive it could trigger a chkdsk on boot, and with it being a storage drive it may just create a lot of bad block entries in the event viewer. In the chkdsk /x /f /r report there is a section where a file or files could have been lost if they were not able to be fixed or restored. So the format was suggested to see if that may have any impact.
     
    zbook, Apr 4, 2018
    #89
  15. Kol12 Win User
    I don't understand what you mean here, can you please reiterate?
     
    Kol12, Apr 4, 2018
    #90
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Blue spinning pin wheel, program not responding?

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