Windows 10: Bluescreen 3b

Discus and support Bluescreen 3b in Windows 10 BSOD Crashes and Debugging to solve the problem; After updating my windows to the latest version 1903,woke up this morning to a blue screen when i start my laptop from sleep mode.. Source Windows... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by OwoeyeNifemi, Aug 16, 2019.

  1. Bluescreen 3b


    After updating my windows to the latest version 1903,woke up this morning to a blue screen when i start my laptop from sleep mode..


    Source

    Windows



    Summary

    Shut down unexpectedly



    Date

    ‎8/‎16/‎2019 7:04 AM



    Status

    Ready for upload



    Problem signature

    Problem Event Name: BlueScreen

    Code: 3b

    Parameter 1: c000001d

    Parameter 2: fffff802201f5535

    Parameter 3: fffff30f2dd16d60

    Parameter 4: 0

    OS version: 10_0_18362

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.18362.2.0.0.256.48

    Locale ID: 1033



    Files that help describe the problem

    081619-35671-01.dmp

    sysdata.xml

    MEMORY.DMP

    WERInternalMetadata.xml

    WERInternalRequest.xml

    memory.csv

    sysinfo.txt

    WERDataCollectionStatus.txt



    Extra information about the problem

    Bucket ID: 0x3B_c000001d_nt!CmQueryValueKey

    Server information: d12ec57e-3a36-4954-acab-31f72876da53


    here is my dump file


    https://1drv.ms/u/s!AhBSbLHcvU1khCSU-kcu_DnfOgTN?e=C0HJH6

    :)
     
    OwoeyeNifemi, Aug 16, 2019
    #1
  2. Frank_HK Win User

    Windows 7 BlueScreen BCCode 3B

    I received a BlueScreen just now, please help reviewing the dump file:

    052818-12464-01.dmp

    Problem signature:

    Problem Event Name:
    BlueScreen

    OS Version:
    6.1.7601.2.1.0.256.48

    Locale ID:
    3076



    Additional information about the problem:

    BCCode:
    3b

    BCP1:
    00000000C0000005

    BCP2:
    FFFFF80003331317

    BCP3:
    FFFFF88006349FA0

    BCP4:
    0000000000000000

    OS Version:
    6_1_7601

    Service Pack:
    1_0

    Product:
    256_1



    Files that help describe the problem:

    C:\WINDOWS\Minidump\052818-12464-01.dmp

    C:\Users\User\AppData\Local\Temp\WER-258930-0.sysdata.xml



    Read our privacy statement online:

    Windows 7 Privacy Statement



    If the online privacy statement is not available, please read our privacy statement offline:

    C:\Windows\system32\en-US\erofflps.txt
     
    Frank_HK, Aug 16, 2019
    #2
  3. Ian Ser Win User
    Multiple Blue Screens with code 3B and A

    Hi Fer,

    I'd like to know more information about your Bluescreen errors. Please answer these questions:

    • Do you have external hardware on your devices?
    • Before experiencing these errors, did you install any software on your Surface Book?
    • What do you usually do on your device when the Bluescreen error happen?

    0x3B error code usually means that this is caused by a driver on your device. See this
    article for reference. Also, as an initial troubleshooting, please try to follow the
    steps on this article on
    how to troubleshoot Bluescreen errors in Windows 10. The article has proven effective in resolving these kind of errors and may help with yours.

    I'll be waiting for your update.
     
    Ian Ser, Aug 16, 2019
    #3
  4. Bluescreen 3b

    bluescreen

    Hi,

    Thank you for writing to Microsoft Community.

    I understand that it can be frustrating for you when the computer shows bluescreen errors. Bluescreen errors are usually caused due to faulty hardware or drivers. We will try to narrow down the cause of the issue by performing a few steps.

    1. Do you get bluescreen errors randomly or while performing any specific actions such as playing a game or running any particular application?
    2. Do you see any error code along with the message “DRIVERS POWER STATE FAILURE”?
    3. Are there any external devices connected to your computer?

    The usual causes for bluescreen errors are Graphic card drivers and Network adapter drivers. We can go ahead and try to update the drivers.

    Refer the article Update drivers in Windows 10 on how to update Graphic card
    and Network drivers.

    You may also refer the article Troubleshoot blue screen errors
    for additional troubleshooting steps to fix the issue.

    You can reply to this post if you need further assistance

    Hope it helps.

    Muralidhar

    Microsoft Community Moderator
     
    Muralidhar_G, Aug 16, 2019
    #4
Thema:

Bluescreen 3b

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