Windows 10: bluescreen 9c

woke up this morning and my pc was stuck at a bluescreen


The previous system shutdown at 6:36:19 AM on ‎4/‎21/‎2019 was unexpected.

Description

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009c (0x0000000000000000, 0xfffff80757c44b40, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: f80e3424-2698-4685-95ff-9f033a1c111f.

Source
Windows

Summary
Shut down unexpectedly

Date
‎4/‎21/‎2019 7:21 AM

Status
Report sent

Problem signature
Problem Event Name: BlueScreen
Code: 9c
Parameter 1: 0
Parameter 2: fffff80757c44b40
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_17763
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.17763.2.0.0.768.101
Locale ID: 1033

Extra information about the problem
Bucket ID: 0x9C_GenuineIntel
this is my other account https://1drv.ms/u/s!AqiMJxSgWhCCgXjpAH7dRHnfC9B8

:)

 

Directx 9c games

Ive been trying to compile a list of games which require or can use 9c features but my list is pretty limited. HDR using a 9b path dont count. So that rules out the hl2 series/stalker etc.

So far i have

Rainbow Six: Vegas
Colin Mcrae: DiRT
Splinter Cell: Double Agent
Spiderman 3
MOH: Airborne
Kane and Lynch Dead men
Gears of War
Company of Heroes
Call of Juarez
Flight Simulator X
Farcry
Hellgate London
Crysis
Oblivion
CoH

Also, games with directx 10 capability, we will assume require 9c since theres no way to tell.

Thanks for any help.

 

bluescreen

Hi,

Thank you for writing to Microsoft Community.

I understand that it can be frustrating for you when the computer shows bluescreen errors. Bluescreen errors are usually caused due to faulty hardware or drivers. We will try to narrow down the cause of the issue by performing a few steps.

1. Do you get bluescreen errors randomly or while performing any specific actions such as playing a game or running any particular application?
   
2. Do you see any error code along with the message “DRIVERS POWER STATE FAILURE”?
   
3. Are there any external devices connected to your computer?
   

The usual causes for bluescreen errors are Graphic card drivers and Network adapter drivers. We can go ahead and try to update the drivers.

Refer the article Update drivers in Windows 10 on how to update Graphic card
and Network drivers.

You may also refer the article Troubleshoot blue screen errors
for additional troubleshooting steps to fix the issue.

You can reply to this post if you need further assistance

Hope it helps.

Muralidhar

Microsoft Community Moderator

 

bluescreen error message wont allow access to desktop

Hi David,

To know what kind of troubleshooting steps would be applicable to your bluescreen error, please answer these questions:

• What is the exact error message showing on your end?
• Were there any changes/updates to your device prior to the issue?
• Any troubleshooting steps you've done so far to resolve the issue?

For now, you can have a look at the troubleshooting step on this link as an initial remedy to the bluescreen
error you're receiving.

We'll be waiting for your updates.