Windows 10: BlueScreen Code 124 on a brand new laptop ASUS - UX425J bought today via Amazon :-

Discus and support BlueScreen Code 124 on a brand new laptop ASUS - UX425J bought today via Amazon :- in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi Microsoft Community Team, Today, I purchased a brand new laptop ASUS - UX425J i.e. Zenbook 14 2020 via Amazon and faced the Code 124 error... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Narayanan E S, Sep 25, 2020.

  1. NARAYANAN E S
    Narayanan E S Win User

    BlueScreen Code 124 on a brand new laptop ASUS - UX425J bought today via Amazon :-


    Hi Microsoft Community Team,


    Today, I purchased a brand new laptop ASUS - UX425J i.e. Zenbook 14 2020 via Amazon and faced the Code 124 error multiple times.


    I tried doing a recovery and installed windows multiple times. However, the laptop freezes after 20 minutes of reboot.


    I could return the laptop as a mundane solution for now. However, it will refrain me from knowing what the issue is. Request you to help me understand the probable causes here. I have captured the log below from reliability history.


    Source

    Windows



    Summary

    Shut down unexpectedly



    Date

    ‎25-‎09-‎2020 23:25



    Status

    Not reported



    Problem signature

    Problem Event Name: BlueScreen

    Code: 124

    Parameter 1: 7

    Parameter 2: ffffae8deafce038

    Parameter 3: 0

    Parameter 4: 0

    OS version: 10_0_18363

    Service Pack: 0_0

    Product: 768_1

    OS Version: 10.0.18363.2.0.0.768.100

    Locale ID: 16393


    Request you to let know if it is a genuine hardware issue or are there patches for the same if it is to do with Windows 10.


    Best Regards,

    Narayanan E S.

    :)
     
    Narayanan E S, Sep 25, 2020
    #1
  2. RODPOL95
    Rodpol95 Win User

    Getting random bluescreen 124

    Hello,

    I have a problem with my laptop, sometimes it reboots itself and when I check the reliability history I see that it reports a bluscreen 124.

    Here's an example:

    Source

    Windows

    Date

    ‎3/‎28/‎2018 10:47 PM

    Problem signature

    Problem Event Name: BlueScreen

    Code: 124

    Parameter 1: 0

    Parameter 2: ffffe0011fb198f8

    Parameter 3: 0

    Parameter 4: 0

    OS Version: 10_0_16299

    Service Pack: 0_0

    Product: 768_1

    OS Version: 10.0.16299.2.0.0.768.101

    Locale ID: 1040

    It doesn't happen when I'm doing something stressful for the hardware but when I'm surfing the net or looking through my folders. Any suggestions?
     
    Rodpol95, Sep 25, 2020
    #2
  3. JCSMAILL
    jcsmaill Win User
    Windows shutting down unexpectedly error code 124

    My new HP Pavillion laptop shut down and restart by itself while am using Google Chrome. Got this report saying BlueScreen with error code 124. Can someone help how to resolve this. thanks in advance
     
    jcsmaill, Sep 25, 2020
    #3
  4. LAURENTPERRIER3
    LaurentPerrier3 Win User

    BlueScreen Code 124 on a brand new laptop ASUS - UX425J bought today via Amazon :-

    Bluescreen 124

    i was using my pc then this

    Problem signature
    Problem Event Name: BlueScreen
    Code: 124
    Parameter 1: 7
    Parameter 2: ffffb802f02d4038
    Parameter 3: 0
    Parameter 4: 0
    OS version: 10_0_17763
    Service Pack: 0_0
    Product: 768_1
    OS Version: 10.0.17763.2.0.0.768.101
    Locale ID: 1033

    Extra information about the problem
    Bucket ID: 0x124_GenuineIntel__UNKNOWN

    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
     
    LaurentPerrier3, Sep 25, 2020
    #4
Thema:

BlueScreen Code 124 on a brand new laptop ASUS - UX425J bought today via Amazon :-

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