Windows 10: Bluescreen for over a year!

Discus and support Bluescreen for over a year! in Windows 10 Support to solve the problem; Windows Version Number: Version 1903 (OS Build 18362.900) Hello! I have some problems with my PC and no one seems to know how to fix it my suspicion... Discussion in 'Windows 10 Support' started by ThimSTR, Jun 26, 2020.

  1. ThimSTR Win User

    Bluescreen for over a year!


    Windows Version Number: Version 1903 (OS Build 18362.900)

    Hello! I have some problems with my PC and no one seems to know how to fix it my suspicion is the graphics card but I'm really not sure. So basically I have been getting bluescreens for over a whole year and I've brought it in for servicing to get it checked out and they thought the sound card was the problem so they switched that but the only thing that did was put me back 130$ and whenever my pc bluescreens it's always a different stop code and error. I'll provide some pictures of the crashes please tell me what to provide just trying to get this fixed.

    :)
     
    ThimSTR, Jun 26, 2020
    #1
  2. Ian Ser Win User

    bluescreen error message wont allow access to desktop

    Hi David,

    To know what kind of troubleshooting steps would be applicable to your bluescreen error, please answer these questions:

    • What is the exact error message showing on your end?
    • Were there any changes/updates to your device prior to the issue?
    • Any troubleshooting steps you've done so far to resolve the issue?

    For now, you can have a look at the troubleshooting step on this link as an initial remedy to the bluescreen
    error you're receiving.

    We'll be waiting for your updates.
     
    Ian Ser, Jun 26, 2020
    #2
  3. bluescreen

    Hi,

    Thank you for writing to Microsoft Community.

    I understand that it can be frustrating for you when the computer shows bluescreen errors. Bluescreen errors are usually caused due to faulty hardware or drivers. We will try to narrow down the cause of the issue by performing a few steps.

    1. Do you get bluescreen errors randomly or while performing any specific actions such as playing a game or running any particular application?
    2. Do you see any error code along with the message “DRIVERS POWER STATE FAILURE”?
    3. Are there any external devices connected to your computer?

    The usual causes for bluescreen errors are Graphic card drivers and Network adapter drivers. We can go ahead and try to update the drivers.

    Refer the article Update drivers in Windows 10 on how to update Graphic card
    and Network drivers.

    You may also refer the article Troubleshoot blue screen errors
    for additional troubleshooting steps to fix the issue.

    You can reply to this post if you need further assistance

    Hope it helps.

    Muralidhar

    Microsoft Community Moderator
     
    Muralidhar_G, Jun 26, 2020
    #3
  4. Bluescreen for over a year!

    Bluescreen Error: DPC_WATCHDOG_VIOLATION

    1 year old laptop (ASUS F555LAB). It came with Windows 10

    In step 3 the Drive is "storahci.sys"

    In step 7 the driver listed above is the Standard SATA AHCI Controller.

    "iastor.sys" is not a listed controller
     
    Dennis B_Villages, Jun 26, 2020
    #4
Thema:

Bluescreen for over a year!

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