Windows 10: Bluescreen on Windows 10 - hardware_disk

Discus and support Bluescreen on Windows 10 - hardware_disk in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello forum, i'm facing a bluescreen issue very often, i did re install the windows with the latest windows update, still getting the issue, i have... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Al-Masri, Aug 7, 2019.

  1. Al-Masri Win User

    Bluescreen on Windows 10 - hardware_disk

    Hello forum,

    i'm facing a bluescreen issue very often, i did re install the windows with the latest windows update, still getting the issue, i have analyzed the blue screen dump,

    i'm not able to read it, whether it is related to HW failure or drivers


    Microsoft (R) Windows Debugger Version 10.0.18362.1 X86
    Copyright (c) Microsoft Corporation. All rights reserved.

    Loading Dump File [C:\Windows\Minidump\080719-7125-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    ************* Path validation summary **************
    Response Time (ms) Location
    Deferred cache*c:\myCache
    Deferred SRV*
    Symbol search path is: cache*c:\myCache;SRV*
    Executable search path is:
    Windows 10 Kernel Version 18362 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 18362.1.amd64fre.19h1_release.190318-1202
    Machine Name:
    Kernel base = 0xfffff802`07000000 PsLoadedModuleList = 0xfffff802`07446450
    Debug session time: Wed Aug 7 10:37:33.718 2019 (UTC + 4:00)
    System Uptime: 0 days 11:53:44.303
    Loading Kernel Symbols

    Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
    Run !sym noisy before .reload to track down problems loading symbols.

    Loading User Symbols
    Loading unloaded module list
    For analysis of this file, run !analyze -v

    ************* Path validation summary **************
    Response Time (ms) Location
    Deferred cache*c:\myCache
    Deferred SRV*
    3: kd> .reload
    Loading Kernel Symbols
    Loading User Symbols
    Loading unloaded module list
    3: kd> !analyze -v
    * *
    * Bugcheck Analysis *
    * *

    The store component caught an unexpected exception.
    Arg1: ffff8d0c77bf2000, Pointer to the store context or data manager
    Arg2: fffff18fed2b5f00, Exception information
    Arg3: 0000000000000002, Reserved
    Arg4: 0000000000000000, Reserved

    Debugging Details:

    *** WARNING: Unable to verify timestamp for win32k.sys








    BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202



    SYSTEM_SKU: LENOVO_MT_20FC_BU_Think_FM_ThinkPad X1 Carbon 4th

    SYSTEM_VERSION: ThinkPad X1 Carbon 4th


    BIOS_VERSION: N1FET69W (1.43 )

    BIOS_DATE: 05/22/2019




    DUMP_TYPE: 2

    BUGCHECK_P1: ffff8d0c77bf2000

    BUGCHECK_P2: fffff18fed2b5f00

    BUGCHECK_P3: 2

    BUGCHECK_P4: 0

    EXCEPTION_RECORD: fffff18fed2b6ea8 -- (.exr 0xfffff18fed2b6ea8)
    ExceptionAddress: fffff8020715d6e0 (nt!RtlDecompressBufferXpressLz+0x0000000000000050)
    ExceptionCode: c0000006 (In-page I/O error)
    ExceptionFlags: 00000000
    NumberParameters: 3
    Parameter[0]: 0000000000000000
    Parameter[1]: 0000021ec631bd10
    Parameter[2]: 00000000c00000a3
    Inpage operation failed at 0000021ec631bd10, due to I/O error 00000000c00000a3

    EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

    fffff802`0715d6e0 418b08 mov ecx,dword ptr [r8]

    0000021e`c631bd10 ?? ???

    EXCEPTION_PARAMETER1: 0000000000000000

    EXCEPTION_PARAMETER2: 0000021ec631bd10

    CONTEXT: fffff18fed2b66f0 -- (.cxr 0xfffff18fed2b66f0)
    rax=fffff8020715d690 rbx=0000000000000000 rcx=ffffde8192b7e000
    rdx=ffffde8192b7e000 rsi=0000000000000002 rdi=0000021ec631bd10
    rip=fffff8020715d6e0 rsp=fffff18fed2b70e8 rbp=ffffde8192b7e000
    r8=0000021ec631bd10 r9=0000000000000175 r10=ffffde8192b7eea0
    r11=0000021ec631be85 r12=fffff18fed2b7378 r13=ffff8d0c7a9cb000
    r14=0000021ec631be2f r15=ffffde8192b7f000
    iopl=0 nv up ei pl zr na po nc
    cs=0010 ss=0000 ds=002b es=002b fs=0053 gs=002b efl=00050246
    fffff802`0715d6e0 418b08 mov ecx,dword ptr [r8] ds:002b:0000021e`c631bd10=????????
    Resetting default scope

    CPU_COUNT: 4

    CPU_MHZ: af8

    CPU_VENDOR: GenuineIntel


    CPU_MODEL: 4e


    CPU_MICROCODE: 6,4e,3,0 (F,M,S,R) SIG: CC'00000000 (cache) CC'00000000 (init)

    BLACKBOXBSD: 1 (!blackboxbsd)

    BLACKBOXNTFS: 1 (!blackboxntfs)

    BLACKBOXPNP: 1 (!blackboxpnp)




    PROCESS_NAME: MemCompression


    IO_ERROR: (NTSTATUS) 0xc00000a3 - {Drive Not Ready} The drive is not ready for use; its door may be open. Please check drive %hs and make sure that a disk is inserted and that the drive door is closed.

    EXCEPTION_STR: 0xc0000006_c00000a3

    ERROR_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

    EXCEPTION_CODE_STR: c0000006

    EXCEPTION_PARAMETER3: 00000000c00000a3

    BUGCHECK_STR: 0x154_c0000006_c00000a3


    ANALYSIS_SESSION_TIME: 08-07-2019 11:47:16.0408

    ANALYSIS_VERSION: 10.0.18362.1 x86fre

    fffff18f`ed2b5e48 fffff802`0732074a : 00000000`00000154 ffff8d0c`77bf2000 fffff18f`ed2b5f00 00000000`00000002 : nt!KeBugCheckEx
    fffff18f`ed2b5e50 fffff802`071d9bde : ffff8d0c`77bf2000 fffff18f`ed2b5f00 ffffb7e6`00000002 00000000`00000000 : nt!SMKM_STORE<SM_TRAITS>::SmStUnhandledExceptionFilter+0x7e
    fffff18f`ed2b5ea0 fffff802`0719b439 : fffff18f`00000002 fffff18f`ed2b73d0 fffff18f`ed2b1000 fffff18f`ed2b8000 : nt!`SMKM_STORE<SM_TRAITS>::SmStDirectReadIssue'::`1'::filt$0+0x22
    fffff18f`ed2b5ed0 fffff802`071c8aef : fffff18f`ed2b73d0 fffff18f`ed2b64b0 00000000`00000000 00000000`0010001f : nt!_C_specific_handler+0xa9
    fffff18f`ed2b5f40 fffff802`070c2df5 : 00000000`00000000 00000000`00000000 fffff18f`ed2b64b0 00007fff`ffff0000 : nt!RtlpExecuteHandlerForException+0xf
    fffff18f`ed2b5f70 fffff802`070c738e : fffff18f`ed2b6ea8 fffff18f`ed2b6bf0 fffff18f`ed2b6ea8 0000021e`c631bd10 : nt!RtlDispatchException+0x4a5
    fffff18f`ed2b66c0 fffff802`071d1c1d : ffff8d0c`77bf4600 fffff802`0708678d 00000000`00002000 fffff18f`ed2b6f50 : nt!KiDispatchException+0x16e
    fffff18f`ed2b6d70 fffff802`071cde05 : 00000000`00000000 00000000`00000000 fffff18f`ed2b7378 00000000`00000000 : nt!KiExceptionDispatch+0x11d
    fffff18f`ed2b6f50 fffff802`0715d6e0 : ffffde81`92b7e000 ffff8d0c`77bf2050 fffff802`0705caf0 ffffde81`92b7e000 : nt!KiPageFault+0x445
    fffff18f`ed2b70e8 fffff802`0705caf0 : ffffde81`92b7e000 ffffde81`92b7e000 00000000`00000002 0000021e`c631bd10 : nt!RtlDecompressBufferXpressLz+0x50
    fffff18f`ed2b7100 fffff802`0715f469 : 00000000`00000000 fffff802`00000001 00000000`00000000 ffff8d0c`77bf3788 : nt!RtlDecompressBufferEx+0x60
    fffff18f`ed2b7150 fffff802`0715f2f4 : 00000000`00000004 fffff18f`ed2b7360 00000000`00000000 00000000`000000af : nt!ST_STORE<SM_TRAITS>::StDmSinglePageCopy+0x155
    fffff18f`ed2b7230 fffff802`0715f172 : 00000000`00000001 00000000`0000bd10 ffff8d0c`0000bd10 ffff8d0c`00001000 : nt!ST_STORE<SM_TRAITS>::StDmSinglePageTransfer+0xa0
    fffff18f`ed2b7280 fffff802`0715ef9b : 00000000`ffffffff ffff8d0c`7a9cb000 fffff18f`ed2b7360 ffff8d0c`804e67d0 : nt!ST_STORE<SM_TRAITS>::StDmpSinglePageRetrieve+0x186
    fffff18f`ed2b7320 fffff802`0715ede1 : ffff8d0c`7a9cb000 00000000`00000000 00000000`00000001 ffff8d0c`77bf3788 : nt!ST_STORE<SM_TRAITS>::StDmPageRetrieve+0xcb
    fffff18f`ed2b73d0 fffff802`0715ecf1 : ffff8d0c`77bf2000 ffff8d0c`804e67d0 ffff8d0c`7a9cb000 ffff8d0c`77bf39b0 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectReadIssue+0x85
    fffff18f`ed2b7450 fffff802`07069918 : ffff8d0c`798c4080 ffff8d0c`77bf2000 00000000`00000000 00000000`00000000 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectReadCallout+0x21
    fffff18f`ed2b7480 fffff802`07162251 : fffff802`0715ecd0 fffff18f`ed2b7530 00000000`00000003 00000000`00000000 : nt!KeExpandKernelStackAndCalloutInternal+0x78
    fffff18f`ed2b74f0 fffff802`0714aee1 : fffff18f`ed2b75f0 fffff802`0758bb78 ffff8d0c`77bf2000 fffff18f`ed2b7740 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectRead+0xcd
    fffff18f`ed2b75c0 fffff802`0714aac7 : 00000000`0000000c ffff8d0c`77bf2000 fffff18f`ed2b7670 ffff8d0c`804e67d0 : nt!SMKM_STORE<SM_TRAITS>::SmStWorkItemQueue+0x1a5
    fffff18f`ed2b7610 fffff802`07161563 : 00000000`0000000c ffff8d0c`804e67d0 00000000`00000001 00000000`00000001 : nt!SMKM_STORE_MGR<SM_TRAITS>::SmIoCtxQueueWork+0xbf
    fffff18f`ed2b76a0 fffff802`07162c3f : ffff8d0c`00000001 ffff8d0c`7e8cfc00 00000000`00000000 ffff8d0c`77bf2000 : nt!SMKM_STORE_MGR<SM_TRAITS>::SmPageRead+0x167
    fffff18f`ed2b7710 fffff802`0708db5b : ffff8d0c`7817d580 00000000`00000001 ffff8d0c`7817d640 fffff802`070749e6 : nt!SmPageRead+0x33
    fffff18f`ed2b7760 fffff802`0708d259 : 00000000`00000002 fffff18f`ed2b77f0 fffff18f`ed2b7958 ffffb7db`dffef7a8 : nt!MiIssueHardFaultIo+0x117
    fffff18f`ed2b77b0 fffff802`07072a9b : 00000000`c0033333 00000000`00000001 00007ffb`deb17d30 00000033`4a3ff260 : nt!MiIssueHardFault+0x489
    fffff18f`ed2b7860 fffff802`071cdd20 : ffff8d0c`00000000 fffff18f`00000001 00000000`00000001 fffff18f`ed2b7a80 : nt!MmAccessFault+0x40b
    fffff18f`ed2b7a00 00007ffb`dea94366 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x360
    00000033`4a3ff030 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffb`dea94366

    THREAD_SHA1_HASH_MOD_FUNC: be91335f728989fad5a9a5641f89ffee7fe3c14c

    THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 284d6f66330e36aa06844fea7f04f02730e9e11d

    THREAD_SHA1_HASH_MOD: 901685eb5ed44e617e07e22622321d209483595d

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: hardware_disk

    IMAGE_NAME: hardware_disk


    STACK_COMMAND: .thread ; .cxr ; kb

    FAILURE_BUCKET_ID: 0x154_c0000006_c00000a3_IMAGE_hardware_disk

    BUCKET_ID: 0x154_c0000006_c00000a3_IMAGE_hardware_disk

    PRIMARY_PROBLEM_CLASS: 0x154_c0000006_c00000a3_IMAGE_hardware_disk

    TARGET_TIME: 2019-08-07T06:37:33.000Z

    OSBUILD: 18362




    SUITE_MASK: 272



    OSNAME: Windows 10

    OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS


    USER_LCID: 0

    OSBUILD_TIMESTAMP: 2032-02-15 13:16:10

    BUILDDATESTAMP_STR: 190318-1202

    BUILDLAB_STR: 19h1_release

    BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202



    FAILURE_ID_HASH_STRING: km:0x154_c0000006_c00000a3_image_hardware_disk

    FAILURE_ID_HASH: {0eae7fa6-c488-d80f-fffd-8617d2ef2750}

    Followup: MachineOwner

    Al-Masri, Aug 7, 2019
  2. Ahhzz Win User

    Windows 10 Tweaks

    Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

    Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

    • Open a new Explorer window.
    • Click View in the ribbon.
    • Click Options.
    • Under General, next to “Open File Explorer to:” choose “This PC.”
    • Click OK

    credit to Lifehacker.
    Ahhzz, Aug 7, 2019
  3. Monk.e83 Win User
    Unlocked Realtek HD Audio Drivers Windows 7 & 8 (With Dolby Digital Live and DTS Interactive)

    DTS supported natively by Windows 8/8.1 and it should work on windows 10 too just DDL require to unlock your driver .
    Monk.e83, Aug 7, 2019
  4. Delta6326 Win User

    Bluescreen on Windows 10 - hardware_disk

    Delta6326, Aug 7, 2019

Bluescreen on Windows 10 - hardware_disk

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