Windows 10: Bluescreen when idle

Discus and support Bluescreen when idle in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi, i have problem with my laptop AERO 15 with win 10 recently bluescreen when idle. here is the DMP... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by wahdjoe, Jun 5, 2021.

  1. wahdjoe Win User

    Bluescreen when idle


    Hi, i have problem with my laptop AERO 15 with win 10 recently bluescreen when idle. here is the DMP files:https://drive.google.com/file/d/11C-Ha0uAOyPbAhVerHnhPB-3UZzvgyHT/view?usp=sharingpls help,thanks

    :)
     
    wahdjoe, Jun 5, 2021
    #1

  2. New Windows 10 PC Bluescreens when idle

    I have a brand new build, Windows 10, Asus Z170-P motherboard, 12gb corsair ddr4, GTX 950, 1TB hard drive. Whenever I leave it idle it seems to bluescreen. This can happen after 20-30 minutes or not for an hour or more. Usually when I'm using it actively playing games it is fine. The bluescreen bug check string is various things from MEMORY_MANAGEMENT, IRQL_NOT_LESS_OR_EQUAL, BAD_POOL_HEADER and a few others.

    The minidumps for all the recent bluescreens are here:
    Minidump.zip

    Things I've tried:

    • Updating all my drivers, particularly the asus chipset drivers
    • Running Memtest overnight (7 passes in 9 hours, no issues found)
    • chkdisk (via windows 10 tools)

    I really am stuck now. I took it back to the store where I bought all the parts and they said they tested it and it's all fine (they updated the chipset drivers again even though I had already done so) and for them it was running for 2 hours with no bluescreen.

    If anyone has suggestions I'd be really grateful because I've run out of ideas!

    UPDATE

    Memory timings from CPU-Z added below:


    Bluescreen when idle senbH.png



    Bluescreen when idle GPuk3.png
     
    peacemaker, Jun 5, 2021
    #2
  3. Jonas Flo Win User
    Bluetooth still on while idle

    Thanks for following the steps. Now, the settings won't take effect if you are only using normal PC idle mode. Normal functionality of Bluetooth and Wi-Fi settings are to stay connected even if PC is idle. With the settings that you have created, we would
    suggest that you set your PC to automatically go to Sleep or
    Hibernate
    once idle. In this way, the settings "Allow the computer to turn off this device to save power" should take effect.

    To set your PC to automatically go to Sleep or Hibernate when idle, please follow these steps:

    • Open Control Panel, set view by: Small
      icons.
    • Look for Power Options.
    • Click on Change when the computer sleeps on the left pane.
    • Set a timer.

    Please try it out. Hope it helps. If you have any other concerns, don't hesitate to come back to us.
     
    Jonas Flo, Jun 5, 2021
    #3
  4. Fabian228 Win User

    Bluescreen when idle

    Random Bluescreens during Idle

    I have been experiencing random bluescreens in more or less Idle use, so during watching Youtube, etc.

    It never happens during gaming.

    Öffentlich

    You should be able to access the minidump files via this onedrive link and a CPU-Z Export for system specs.

    It is mostly IRQL_NOT_LESS_OR_EQUAL but sometimes others too.

    I already did a clean reinstall of graphics and audio drivers as well as updated the chipset driver.

    I also preformed one run of memtest86 without any errors.
     
    Fabian228, Jun 5, 2021
    #4
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Bluescreen when idle

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