Windows 10: Bluetooth and device manager help

I cannot use a Bluetooth enabled device on my computer for speakers and there is no option to connect that way when I select 'add a Bluetooth device.'

I am running Windows 10 Home on a Gateway using Intel core i5-2320 CPU with 3.00GHZ. Installed RAM is 8.0 GB. The operating system is 64-bit and I installed the Windows 10 on April 1, 2019

Am I able to download and install drivers to support blue-tooth use on my computer? it didn't come installed and i've tried what I thought I could do own my own.

:)

 

Bluetooth Driver Disappears from Device Manager and Settings/Devices

Hi,



Thank you for posting the query on Microsoft Community.

I understand your concern regarding the issue that you are facing.

I suggest you to follow the steps below and check if it helps

Method 1: Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your Drive. Refer these steps:

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Hardware and devices troubleshooter

You may follow the steps and check if it helps in resolving the issue, as the device might be hidden.

• Press Windows key + X.
• Click on Device Manager.
• Click on View.
• Click on Show Hidden Devices.
• Search for the Bluetooth device.
• Right click on the Bluetooth device and click
  uninstall.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist

 

Bluetooth not listed in device manager

Thank you for your suggestion, but it has not helped.

Please note that the Bluetooth adaptor is not listed in the Device Manager.

There fore I cannot upgrade the software.

Are there any suggestions on loading the Adaptor, is this hardware supplied by the Manufacture of my PC.

How do I load the Bluetooth Adapter

Regards

Terence Belton

 

Bluetooth device disappears from device manager after updating to windows 10

Hi Asim,

Thank you for responding.

I understand the inconvenience you are facing with detecting the Bluetooth drivers in Device Manager.

As you have already tried with start the Bluetooth service, run troubleshooter and etc., I suggest you to try the below and check.

I suggest you to check for the HP utilities that are installed in your device and uninstall the one related to Bluetooth and check if it helps.

Steps:　

• Press Windows + x key to open a task list from the bottom left corner of the screen.
• Select Control Panel.
• Select Programs and Features.
• Select for one of the utility from HP that is related to Bluetooth, right click on it and
  Uninstall.

Hope it helps. Feel free to contact us for any assistance on Windows Operating System, we will be happy to help you.