Windows 10: Bluetooth audio devices stutter

Discus and support Bluetooth audio devices stutter in Windows 10 Customization to solve the problem; I've bought a new windows 10 laptop, everything else works fine. However, If I connect a bluetooth speaker or bluetooth headphones, the audio... Discussion in 'Windows 10 Customization' started by TianleRice, Dec 10, 2019.

  1. Bluetooth audio devices stutter


    I've bought a new windows 10 laptop, everything else works fine.


    However, If I connect a bluetooth speaker or bluetooth headphones, the audio stutters and breaks quite often at times. The audio works normally if using the laptop's internal speakers.


    I have tried updating the drivers, reinstalling the bluetooth driver, turning off hands-free telophony in bluetooth settings, and even restarting my computer, but nothing has worked as of yet.

    :)
     
    TianleRice, Dec 10, 2019
    #1
  2. Fenrisian Win User

    Bluetooth Audio stuttering

    Recently upgraded my PC and reinstalled Windows 10.

    I run my main audio through a Razer Leviathan bluetooth speaker and a headset through the optical connector for comms.

    Never had any issues until recently, where any audio stutters when coming through the Bluetooth speaker. There's no stutter through the headset for any audio (comms, music, youtube, netflix etc) and there's no stutter if I connect the speaker to another
    device such as my phone and hold it at the other side of the house. I recently bought a USB Bluetooth adapter in case it was something faulty on my new motherboard, but the issue persists with this device too.

    I've tried reinstalling the drivers and reconnecting for Bluetooth and the speaker, but the problem persists. If I move the speaker, sometimes the signal cuts out entirely or it can be fine, but it has not been moved from the same spot on my desk prior to
    the issue occurring so it's not an issue of the location of the speaker. There's no WiFi (cabled and disabled the WiFi option) and just a desk surface for the signal to pass through. Again, it could connect to my phone on the other side of the house and play
    audio fine.

    I'm thinking its a software/driver problem at this point.

    Any suggestions would be helpful.
     
    Fenrisian, Dec 10, 2019
    #2
  3. Suman_B Win User
    Bluetooth Audio stuttering

    Hi Fenrisian,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are facing Bluetooth Audio stuttering issue on Windows 10. In order to get clarity and to assist you accordingly, we would need
    some information.



    1. May I know the make and the model of the computer?
    2. What is the version and build of you operating system? In the
      Search box, type winver
      to get this info.


    I suggest you to refer the ‘Audio’ section from Fix Bluetooth
    problems in Windows 10
    article and check if it fixes the issue.



    Registry Disclaimer:

    The registry is a database in Windows that contains important information about system hardware, installed programs and settings, and profiles of each of the user accounts on the computer. Windows often reads and updates the information
    in the registry.

    Normally, software programs make registry changes automatically. You should not make unnecessary changes to the registry. Changing registry files incorrectly can cause Windows to stop working or make Windows report the wrong information



    I look forward to your reply



    Thanks,

    Suman.B

    Microsoft Community - Moderator
     
    Suman_B, Dec 10, 2019
    #3
  4. Bluetooth audio devices stutter

    Bluetooth Audio Stuttering

    Bluetooth audio stutters with network activity. Have tried updating drivers through Windows update as well as updating manually from the websites for the particular components. Laptop is a Dell Inspiron 5559 with a Intel Dual Band Wireless - AC 3160. Running
    driver version 18.33.7.2 on the network adapter and Realtek Audio driver is version 6.0.1.8176

    Disabling any audio enhancements does not work as it is only linked to network activity. The same Bluetooth device works fine with Android and Apple devices as well as other operating systems, only seems to act up on Windows 10. Tried another Windows 10
    device with the same results.

    ***Post moved by the moderator to the appropriate forum category.***
     
    TheMaverick1987, Dec 10, 2019
    #4
Thema:

Bluetooth audio devices stutter

Loading...
  1. Bluetooth audio devices stutter - Similar Threads - Bluetooth audio devices

  2. Windows 10 bluetooth audio stuttering/cutting out

    in Windows 10 Drivers and Hardware
    Windows 10 bluetooth audio stuttering/cutting out: Hi everyone, I just got a new pair of AirPods for Christmas (*Smile), and they work perfectly when I use them with my iPhone. But when I connect them to my laptop (HP Pavilion Power 15), I run into some issues. First of all, I need to turn the volume up on the AirPods to at...
  3. Bluetooth Audio stuttering

    in Windows 10 Drivers and Hardware
    Bluetooth Audio stuttering: Recently upgraded my PC and reinstalled Windows 10. I run my main audio through a Razer Leviathan bluetooth speaker and a headset through the optical connector for comms. Never had any issues until recently, where any audio stutters when coming through the Bluetooth...
  4. Bluetooth audio stutters constantly, unusable

    in Windows 10 Drivers and Hardware
    Bluetooth audio stutters constantly, unusable: I had to replace my motherboard and reinstalled Windows 10 Professional (64 bit) since then my Bluetooth headphones are unstable and constantly stutter. Despite having a 100m range Bluetooth adapter moving just 1-2m away generally loses the connection. Even the smallest...
  5. No Audio through Bluetooth Devices

    in Windows 10 Drivers and Hardware
    No Audio through Bluetooth Devices: My various bluetooth audio devices (JT Labs JBUDS Pro, JBL Everest 300 Headphones and Sony SRX-11 Speaker) will pair and connect. However, no audio plays through the devices. When I first pair the JBUDS Pro, it will play 2-3 seconds of audio and cut out, 5 seconds after that...
  6. bluetooth device audio

    in Windows 10 Customization
    bluetooth device audio: I have a Bluetooth dongle and a Plantronics Bluetooth earpiece on a win10 computer. I was able to pair the headset but there is no sound. The devices tab shows both. However, the sound manager does not show the earpiece as an option. Not sure where to go next...
  7. Audio stuttering over bluetooth, Windows 10 Pro.

    in Windows 10 Drivers and Hardware
    Audio stuttering over bluetooth, Windows 10 Pro.: I own a Compaq Presario CQ57-410US, updated to Windows 10 with a Pro license I had around. I also own a Amazon Echo Dot (3rd gen.), which I use a lot with my Acer Aspire ES1-531. The problem is that when I try to hear audio over bluetooth with the Presario, the audio stutters...
  8. Bluetooth audio device

    in Windows 10 Drivers and Hardware
    Bluetooth audio device: My Lenovo PC can connect to my JBL go 2 wireless audio device, however the audio is not transmitted. Windows says the JBL should be pluged in - but JBL is wireless and works via bluetooth. Can you help me solve this problem?...
  9. Audio on connected Bluetooth devices

    in Windows 10 Drivers and Hardware
    Audio on connected Bluetooth devices: I'm having a weird problem that I can't figure out and it's driving me nuts. All that I'm attempting to do is to listen to the podcasts that I have on my Android smart phone through the speakers on my computer via Bluetooth. This worked in Win 8, but since upgrading to 10...
  10. Audio stuttering

    in Windows 10 Drivers and Hardware
    Audio stuttering: I could solve my audio stuttering setting the Minimal processor state at 100% in power options. [img] Since I don't think this is a proper solution I would like to hear some ideas about how can I solve this without keeping my processor at 100% all the time. Edit:...