Windows 10: Bluetooth Audio Stuttering

Discus and support Bluetooth Audio Stuttering in Windows 10 Ask Insider to solve the problem; Good day all Having issues with my Bluetooth headphones audio stuttering with Windows 10 (Sony WH910n). First and foremost, no audio problems at all... Discussion in 'Windows 10 Ask Insider' started by /u/MrRenegade2021, Jan 28, 2021.

  1. Bluetooth Audio Stuttering


    Good day all

    Having issues with my Bluetooth headphones audio stuttering with Windows 10 (Sony WH910n).

    First and foremost, no audio problems at all with my Android Device nor my personal laptop.

    This is a problem with my corporate Lenovo x260 laptop.

    Whenever I listen to music from my local drive/Spotify/YouTube, I experience persistent stuttering. Oddly, no issues when listening in on Zoom calls.



    I have tried the following:

    • Driver uninstall / updates (for machine and device)
    • Handsfree unchecking
    • Removing 'hidden' Bluetooth devices within device manager

    Nothing seems to resolve the issue.

    Any ideas?

    submitted by /u/MrRenegade2021
    [link] [comments]

    :)
     
    /u/MrRenegade2021, Jan 28, 2021
    #1
  2. Fenrisian Win User

    Bluetooth Audio stuttering

    Recently upgraded my PC and reinstalled Windows 10.

    I run my main audio through a Razer Leviathan bluetooth speaker and a headset through the optical connector for comms.

    Never had any issues until recently, where any audio stutters when coming through the Bluetooth speaker. There's no stutter through the headset for any audio (comms, music, youtube, netflix etc) and there's no stutter if I connect the speaker to another
    device such as my phone and hold it at the other side of the house. I recently bought a USB Bluetooth adapter in case it was something faulty on my new motherboard, but the issue persists with this device too.

    I've tried reinstalling the drivers and reconnecting for Bluetooth and the speaker, but the problem persists. If I move the speaker, sometimes the signal cuts out entirely or it can be fine, but it has not been moved from the same spot on my desk prior to
    the issue occurring so it's not an issue of the location of the speaker. There's no WiFi (cabled and disabled the WiFi option) and just a desk surface for the signal to pass through. Again, it could connect to my phone on the other side of the house and play
    audio fine.

    I'm thinking its a software/driver problem at this point.

    Any suggestions would be helpful.
     
    Fenrisian, Jan 28, 2021
    #2
  3. Suman_B Win User
    Bluetooth Audio stuttering

    Hi Fenrisian,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are facing Bluetooth Audio stuttering issue on Windows 10. In order to get clarity and to assist you accordingly, we would need
    some information.



    1. May I know the make and the model of the computer?
    2. What is the version and build of you operating system? In the
      Search box, type winver
      to get this info.


    I suggest you to refer the ‘Audio’ section from Fix Bluetooth
    problems in Windows 10
    article and check if it fixes the issue.



    Registry Disclaimer:

    The registry is a database in Windows that contains important information about system hardware, installed programs and settings, and profiles of each of the user accounts on the computer. Windows often reads and updates the information
    in the registry.

    Normally, software programs make registry changes automatically. You should not make unnecessary changes to the registry. Changing registry files incorrectly can cause Windows to stop working or make Windows report the wrong information



    I look forward to your reply



    Thanks,

    Suman.B

    Microsoft Community - Moderator
     
    Suman_B, Jan 28, 2021
    #3
  4. Kupuna Win User

    Bluetooth Audio Stuttering

    Discoveries on Stuttering Audio. What next?

    I've been working on the stuttering Bluetooth audio problem for several days. This evening I found in performance listings two recurring error messages: WMI Provider Host has stopped and BTWUI Ext. has stopped.
    Are either of these files significant for the Bluetooth stuttering? What should I do to correct the problem? Recently did the feature update to V 2004. Could that be a problem?

    Win 10 V2004 Build 19041.572
     
    Kupuna, Jan 28, 2021
    #4
Thema:

Bluetooth Audio Stuttering

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