Windows 10: Bluetooth audio

Discus and support Bluetooth audio in Windows 10 Support to solve the problem; Lenovo Laptop Yoga 520 -141KB; Windows 10 version 2004; OS Build (19041.450) I have a JBL Bluetooth soundbar, which used to work, but has suddenly... Discussion in 'Windows 10 Support' started by ceagle, Sep 8, 2020.

  1. ceagle Win User

    Bluetooth audio


    Lenovo Laptop Yoga 520 -141KB; Windows 10 version 2004; OS Build (19041.450)

    I have a JBL Bluetooth soundbar, which used to work, but has suddenly stopped. When I connect to it, it makes a beep sound, but there is no full audio if i try and play a track. I can connect to it and use it from my Samsung mobile, but not my Windows 10 laptop. Have tried all the fixes, but to no avail, e.g. Reinstalling Drives; re-pairing; stopping starting Bluetooth support services, etc.

    I have noticed that if I right click on the speaker symbol, then right click on Sounds, followed by selecting the Playback tab, the sound bar appears, but its status is 'Disconnected'. If I try to connect it, nothing seems to happen. If I click on properties, it says 'This device is working correctly'. Configure and Set Default options are greyed out. The default sound device is 'Realtek High Definition Audio'.

    I would appreciate any help.

    :)
     
    ceagle, Sep 8, 2020
    #1
  2. Pavan_N Win User

    windows 10 Bluetooth audio problems

    Hi,

    Thank you for posting in Microsoft Community.

    • What is the make and model of your computer?
    • Do you get any error message?

    I suggest to use a different Bluetooth speaker and check if the same issue persists. Also try using the current speaker with different computer running Windows 10 and check. As you are getting Crackles or warning sound it might be an issue with hardware.

    Refer the link below and perform the troubleshooting steps suggested and check if that helps.

    Fix connections to Bluetooth audio devices and wireless displays.

    http://windows.microsoft.com/en-us/...audio-devices-and-wireless-displays#v1h=tab01

    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

    Thanks
     
    Pavan_N, Sep 8, 2020
    #2
  3. Marek St. Win User
    Bluetooth kills all audio to/from phone Lumia 635

    Hi BruceSAllen.

    Thank you for posting on the forum.

    I understand that using Bluetooth connection between your Lumia 635 and your Car's audio system causes issues in relation to audio connection, you're not able to send nor receive audio signal.

    In this situation I would advise to try few troubleshooting steps.

    I would suggest to try to connect the phone via Bluetooth to another Bluetooth audio system, in order to isolate the issue.

    In relation to connection with your Car's Audio System, I would try to Remove the Paired Device,

    Settings > Bluetooth, tap and hold your finger on your Car Audio System that should be listed here and select Delete,

    and Pair it again after that.

    Within the Windows Phone Bluetooth FAQ, you will find a list of compatible Bluetooth profiles,

    it's worth checking if the Car's Audio System also provides compatibility with the listed profiles:

    http://www.windowsphone.com/en-gb/how-to/wp8/connectivity/bluetooth-faq

    If the issue persists in both described situations, I would advise to backup your phone's content and process your phone's Reset.

    For more information about backup :

    http://www.windowsphone.com/en-us/how-to/wp8/settings-and-personalization/back-up-my-stuff

    For more information about Reset :

    http://www.windowsphone.com/en-us/how-to/wp8/settings-and-personalization/reset-my-phone

    If the issue persists after Hard Resetting the phone, and you've confirmed that the Car's Audio System is compatible with listed Bluetooth profiles, I would suggest contacting the place of purchase of the phone, as the device might need servicing.

    Thank You,

    Marek
     
    Marek St., Sep 8, 2020
    #3
  4. Bluetooth audio

    Marvin Barc, Sep 8, 2020
    #4
Thema:

Bluetooth audio

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