Windows 10: Bluetooth button and feature disappeared from my laptop

To whomever this may concern,


I was just using my buetooth-connected headphones normally until it suddenly stopped connecting. I tried checking but then the bluetooth icon at the action center is gone, so I decided to open my settings. But when I opened settings, the button to turn bluetooth on and off is GONE. Even if I tried adding new device, it only said that my bluetooth is turned off. It also said to update my driver through Windows Update so that's what I tried.


However, when I checked my Windows optional updates, it said that my driver is already up-to-date. I tried checking at Device Manager but it still says my driver is up-to-date. However, there was a 'problem' symbol under my bluetooth icon pic 3 so I even tried disabling and re-enablin and even restarting countless times but nothing worked.


I also tried troubleshooting for Bluetooth and all it said was pic 4 which my driver is already up-to-date, so I dont understand what am I supposed to do here. When the troubleshooting ended. The only message is pic 5 so my bluetooth is still gone and nothing is fixed. Please help me.

:)

 

Bluetooth disappeared

Hi Jenny,

We appreciate you for being a part of Windows 10.

Before proceeding, we need more information to help you better.

• 
  Did you checked whether the Bluetooth device is listed under hidden devices in Device manager?
  
• 
  Have you checked whether the Bluetooth driver is listed under installed programs under Programs and features? (As you have reinstalled the Bluetooth.)
  
• 
  Does the Bluetooth disappeared after you have started to use Wacom Bluetooth keyboard?
  

Note:

• 
  In device manager, click on "view" tab and select "show hidden devices" and check whether Bluetooth device/driver is listed.
  
• 
  To check the drivers installed in Programs and features, Press
  Windows + X keys on the keyboard and select Programs and features and check whether the Bluetooth driver is installed.
  

Until you get back to us with the required information, follow the below steps and check if it helps.

Step 1:

I would suggest you check if Bluetooth Support service is started.

• 
  Press Windows + R
  keys on the keyboard, type services.msc
  and press OK.
  
• 
  Now, find Bluetooth Support Service
  and start it
  
• 
  Double click on the Bluetooth Support Service
  set the startup type as Automatic.
  

Step 2:

Follow the steps to run the Hardware and devices troubleshooter and check if you are able to fix the issue.

• 
  Press Windows + X keys on the keyboard and select
  Control Panel
  
• 
  Type Troubleshooting in the search bar on the
  Control Panel.
  
• 
  Click on View all on the left navigation pane.
  
• 
  Click on Hardware and devices.
  
• 
  Click on Advanced on the Hardware and devices
  dialog box and click on Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the
  Hardware and devices troubleshooter.
  

Reference: I would suggest you to check whether the drivers are up to date. Refer to the below link on how to download and install the drivers in Windows 10.

How to: Install and Update drivers in
Windows 10

Kindly let us know if you need any further assistance with the issue. We are glad to assist you.

Thank you.

 

No button for bluetooth in action center

Joe,

Assuming that you have a Bluetooth card, run these checks -

Do you have a Bluetooth entry in Settings, Devices?



If not then Windows does not think you have a Bluetooth card. Check Device manager for a Bluetooth group.

1. If neither of these is there then you do not have a Bluetooth card or you have disabled Bluetooth in the BIOS. You should check your BIOS for a relevant entry but BIOSes vary so I cannot suggest where such a setting might be. You could seek advice from your computer maker or their user forum.
2. If one is there but not the other then you might be able to get it working correctly by reinstalling the driver from your Computer / Bluetooth card maker's website.

You can customise the items shown in Action center but Bluetooth, if it is enabled, is generally put there by default. As explained above, you can customise what is shown by playing around with Settings, System, Notifications. You can add more entries or you can drag off existing entries or you can drag existing entries around to get them in the layout you prefer.




Denis

 

Bluetooth disappeared Windows 10

Before proceeding, we need more information to help you better.

Did you checked whether the Bluetooth device is listed under hidden devices in Device manager?

Have you checked whether the Bluetooth driver is listed under installed programs under Programs and features? (As you have reinstalled the Bluetooth.)

Note:

In device manager, click on "view" tab and select "show hidden devices" and check whether Bluetooth device/driver is listed.

To check the drivers installed in Programs and features, Press Windows + X keys on the keyboard and select Programs and features and check whether the Bluetooth driver is installed.

Until you get back to us with the required information, follow the below steps and check if it helps.

Step 1:

I would suggest you check if Bluetooth Support service is started.

Press Windows + R keys on the keyboard, type services.msc and press OK.

Now, find Bluetooth Support Service and start it

Double click on the Bluetooth Support Service set the startup type as Automatic.

Reference: I would suggest you to check whether the drivers are up to date. Refer to the below link on how to download and install the drivers in Windows 10.

How to: Install and Update drivers in Windows 10

Kindly let us know if you need any further assistance with the issue. We are glad to assist you.