Windows 10: Bluetooth capability disappeared from laptop

Discus and support Bluetooth capability disappeared from laptop in Windows 10 Drivers and Hardware to solve the problem; Hi, I have an Acer Swift 3 and today when I tried to connect it to my wireless earphones, I realised that the BlueTooth icon was missing from the... Discussion in 'Windows 10 Drivers and Hardware' started by KRJZ, Jan 27, 2020.

  1. KRJZ Win User

    Bluetooth capability disappeared from laptop


    Hi,


    I have an Acer Swift 3 and today when I tried to connect it to my wireless earphones, I realised that the BlueTooth icon was missing from the action centre. I opened the tray and the icon was missing from there as well. I even went into settings to directly connect it to my earphones but it says that BlueTooth is switched off and I don't know how to turn it back on. I went into the device manager app and Bluetooth was under hidden apps for some reason.


    Can someone tell me why this issue is occurring and how I should solve it?


    Thanks

    :)
     
  2. Cal_9 Win User

    Bluetooth capabilities disappeared

    After doing a factory reset, it appears the bluetooth capabilities on my laptop have disappeared. There is no option to turn on bluetooth in the bluetooth and devices menu. In the device manager menu, there is no Bluetooth option. I've tried various things,
    such as enabling Bluetooth support services and downloading drivers, but I've not fixed the problem. When I try to troubleshoot Bluetooth, it says that my laptop has no Bluetooth capabilities.

    Just to be clear, my laptop used to have Bluetooth capabilities, and now it does not.
     
    Cal_9, Jan 27, 2020
    #2
  3. lost bluetooth capability

    Hello Eugenia,

    This issue could possible caused by missing drivers. For us to better assist you, we'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Were there any recent changes made prior to this issue?
    • What is the model of your laptop?

    Meanwhile, we suggest that you perform the steps posted on this article
    to resolve Bluetooth connection issues in Windows 10.

    We look forward to your response.

    Regards.
     
    Melchizedek Qui, Jan 27, 2020
    #3
  4. Bluetooth capability disappeared from laptop

    Bluetooth disappeared on Razer Blade Signature Laptop 2016

    Had the same problem with a Dell Latitude E6530 after installing Windows 10. Tried every suggestion to no avail until this morning.

    I strongly suggest you go to www.broadcom.com/support/bluetooth , pick the appropriate driver from the list,download and install. I'm fairly confident this fix will work for you but fingers crossed anyway.
     
    LudvikNovak, Jan 27, 2020
    #4
Thema:

Bluetooth capability disappeared from laptop

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