Windows 10: Bluetooth completely disappeared from my PC.

I was trying to fix a problem with a Controller Emulator trying my Bluetooth JoyCons as my PC blue-screened and when it turned back on bluetooth had been COMPLETELY disabled. There is NO WAY of re-enabling it through normal troubleshooting. I probably also fucked up, because I uninstalled the "Intel Bluetooth Device" to see if the computer would've reinstalled it after restarting it, and now it's gone from the Device Manager even when I tick "Show hidden devices". I don't know what to do, I need my Bluetooth and I need to fix it ASAP. Can anyone help?

submitted by /u/KaelThas1990
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:)

 

Bluetooth disappeared

Hi Jenny,

We appreciate you for being a part of Windows 10.

Before proceeding, we need more information to help you better.

• 
  Did you checked whether the Bluetooth device is listed under hidden devices in Device manager?
  
• 
  Have you checked whether the Bluetooth driver is listed under installed programs under Programs and features? (As you have reinstalled the Bluetooth.)
  
• 
  Does the Bluetooth disappeared after you have started to use Wacom Bluetooth keyboard?
  

Note:

• 
  In device manager, click on "view" tab and select "show hidden devices" and check whether Bluetooth device/driver is listed.
  
• 
  To check the drivers installed in Programs and features, Press
  Windows + X keys on the keyboard and select Programs and features and check whether the Bluetooth driver is installed.
  

Until you get back to us with the required information, follow the below steps and check if it helps.

Step 1:

I would suggest you check if Bluetooth Support service is started.

• 
  Press Windows + R
  keys on the keyboard, type services.msc
  and press OK.
  
• 
  Now, find Bluetooth Support Service
  and start it
  
• 
  Double click on the Bluetooth Support Service
  set the startup type as Automatic.
  

Step 2:

Follow the steps to run the Hardware and devices troubleshooter and check if you are able to fix the issue.

• 
  Press Windows + X keys on the keyboard and select
  Control Panel
  
• 
  Type Troubleshooting in the search bar on the
  Control Panel.
  
• 
  Click on View all on the left navigation pane.
  
• 
  Click on Hardware and devices.
  
• 
  Click on Advanced on the Hardware and devices
  dialog box and click on Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the
  Hardware and devices troubleshooter.
  

Reference: I would suggest you to check whether the drivers are up to date. Refer to the below link on how to download and install the drivers in Windows 10.

How to: Install and Update drivers in
Windows 10

Kindly let us know if you need any further assistance with the issue. We are glad to assist you.

Thank you.

 

Bluetooth disappeared

Hi,

This error may be caused by a corrupted Bluetooth driver in your device. To help you fix this, go to Device Manager
to ensure that you have the latest Bluetooth driver installed on your PC.

• Type Device Manager in the search box on the taskbar. Click it from the list of results, and then expand
  Bluetooth.
• Right-click the Bluetooth radio, then select Properties.
  Select Driver tab then click on Update Driver.

In case that Windows doesn't find a new driver, you can check the manufacturer's website and follow the instructions there.

After updating your drivers, you will need to pair again your Bluetooth headphones on your PC.

You can follow the steps in this
article for a step-by-step guide on how to connect your Bluetooth device.

Let us know how it goes.

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.