Windows 10: Bluetooth completely missing

Discus and support Bluetooth completely missing in Windows 10 Drivers and Hardware to solve the problem; I recently updated my HP Elitebook 2760p from Windows 7 to Windows 10. Now I've noticed that all my Bluetooth functionality is gone. I can't even find... Discussion in 'Windows 10 Drivers and Hardware' started by jvanorman, May 17, 2016.

  1. jvanorman Win User

    Bluetooth completely missing


    I recently updated my HP Elitebook 2760p from Windows 7 to Windows 10. Now I've noticed that all my Bluetooth functionality is gone. I can't even find where to turn it on anymore. I went to HP site and downloaded the Bluetooth driver and still nothing. Has anyone been able to solve this problem? Thanks in advance!

    :)
     
    jvanorman, May 17, 2016
    #1
  2. AjDansie Win User

    Bluetooth completely missing

    Trying to connect a new Xbox 1 S controller to my windows 10 desktop. I cannot find anything for blue tooth in the settings (printers and devices), device manager, or the control panel. Also tried a search of all files and such from the task bar. Perhaps
    a driver error, but not sure. None of the other community questions had anything like this.

    Thanks ahead of time.
     
    AjDansie, May 17, 2016
    #2
  3. Bluetooth completely missing

    Hi,

    As per the information, I suggest you to refer the below article Fix Bluetooth problems in Windows 10: FAQ and check if that helps:

    https://support.microsoft.com/en-us/help/14169/windows-10-fix-bluetooth-problems

    Also you may visit the computer's manufacturer website and download and install the latest Bluetooth drivers that is available for your PC. To learn how to perform the above, refer to the link provided below

    How to: Install and Update Hardware Drivers in Windows 10

    Hope this helps

    Regards
     
    Vanessa Sohtun, May 17, 2016
    #3
  4. Berton Win User

    Bluetooth completely missing

    Does the Bluetooth adapter show in Device Manager? Right-click Start, click Device Manager.
    Does the Wi-Fi adapter work? Most Notebooks have the Bluetooth as part of the Wi-Fi, turn Wi-Fi off and Bluetooth will be off.
     
    Berton, May 18, 2016
    #4
  5. dalchina New Member
    Hi, assuming you have a functional driver - and what you have done would seem appropriate- check this:

    Bluetooth completely missing [​IMG]

    and in the Action Centre fly-in (Windows key + A) make sure the Airplane Mode/Flight Mode tile is dull (off).
     
    dalchina, May 18, 2016
    #5
  6. I checked the HP site:
    Drivers Software for HP EliteBook 2760p Tablet PC - HP Support Center.

    but...
    I don't know enough about your machine or which BT driver you updated(there are 9 network drivers listed).

    Berton and Dalchina ask very good questions. Perhaps you've found the answer
    I have one question and a request

    Question: Have you run Windows Update manually?
    Win10 is very good at supplying drivers - sometimes you have to ask again when something isn't updated the first time. You can also try to force update the driver in Device Manager

    Request: Please update the Systems Specs in your forum profile with complete information.

    • In the System Manufacturer/Model Number field, manually type Desktop or Laptop adding it to the information already in the field. The specific model number is important - there are often many models of a given series.
      For example, my machine is a HP Pavilion dv6, but there are tens of the dv6 series, so dv6-6c10us is the specific model.

    • Specify Custom Build as the manufacturer if it is not an OEM machine.
    The easiest way to do this is to use the information from a PUBLISHED Speccy report.
    See: Speccy - Publish Snapshot of your System Specs

    Post the link to the report that Speccy gives you and also open the Speccy link.
    Then click here to view your System Specs on this forum.

    When you have both windows open, put them side-by-side and simply copy the information, field by field, from the Speccy report to your System Specs.

    To see what information other members provide in their System Specs, click on My System Specs in the lower left of any post by any member.

    Thanks
     
    Slartybart, Apr 5, 2018
    #6
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Bluetooth completely missing

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