Windows 10: Bluetooth Connection Issue - headphones, LE vs regular connection

I am having issues connecting my bluetooth headphones to my computer. When I go to connect using the bluetooth settings -> "Add bluetooth or other device", I am able to see my headphones in two listings: "Bose AE2 Soundlink" and "LE-Bose AE2 Soundlink".


I can connect to the "LE-Bose AE2 Soundlink", but this does not provide any audio connection between my computer and headphones. My headphones do not indicate any connection with my computer. In the Control Panel -> Hardware and Sound -> Devices and Printers, the "LE-Bose AE2 Soundlink" is listed under "Unspecified".


I cannot connect to the "Bose AE2 Soundlink" at all. When trying to connect, the "Add bluetooth or other device" option returns with "Couldn't connect. Try connecting again".


These issues began around mid to end of October 2018. I was previously able to use my bluetooth headphones with my computer without issue. I am using Qualcomm Atheros Bluetooth hardware.


I believe the issue is related to using bluetooth LE connections for headphones. I have also looked into the "Bluetooth USB module" device details in the device manager and have looked through the properties. I noted one property: "Bluetooth radio are BR secure connections supported" value is "<false>", while the next property: "Bluetooth radio are LE secure connections supported" value is "<true>".


I have tried to connect other bluetooth headphones with the same results as the Bose AE2 Soundlink.


Are my connection problems related to the Bluetooth LE connections? Are they related to the BR (basic rate) connections? Is this a hardware issue?


I have tried the following known resolutions, and all have failed:

1) Updating Bluetooth Drivers

2) Uninstalling and Reinstalling Bluetooth Drivers

3) Uninstalling Bluetooth Device, Forgetting all connections on bluetooth headphones, then trying to reconnect bluetooth headphones

4) Running Bluetooth troubleshooter

5) Running hardware and devices troubleshooter

:)

 

Cannot connect to bluetooth headphones after upgrade to Win10


I upgraded my Lenovo W530 running Win7 Pro 64 bit to Windows 10. After the upgrade I can no longer connect to my bluetooth headphones which worked before the upgrade. The bluetooth radio is on. When I click Connect in the Action Center it shows that the headphones are connected but they are not. The headphones (actually my hearing aids) play a notification sound when a bluetooth connection is made and I never hear that sound. If I play music the sound goes to the speaker, not my headphones. I have removed the headphones and repaired them. I have checked that all of the bluetooth device drivers are up to date in Device Manager. I would really appreciate any suggestions to solve this problem. Thanks.

 

Bluetooth headphones


I bought these headphones Amazon.com: Matone® Qy8 [New Version Qy7] V4.1 Wireless Bluetooth Headphones Best In-Ear Noise Cancelling Headphones with Microphone for Running, Sports Accessories. I connected them fine to my Iphone and Ipod but having problems with Windows I got them to pair but sound still comes through regular speakers only. In sound settings it lists the bluetooth headphones but says disconnected. I click on connect but that does nothing. Do not know what else to do

 

Taotronics TT-BH07 bluetooth headphones paired but not connected


Hi everyone,

Hopefully this is on the right board....

I've got the Taotronics TT-BH07 bluetooth headphones which I've paired with my Windows 10 laptop and it worked fine the first time. I found that the following day, after the laptop had been switched off and started again, when I switch the headphones on, it doesn't connect to the laptop. It shows up in the list of bluetooth devices as "paired" but it doesn't connect automatically. If I remove it and go through the whole pairing process again, I can then use it.

I would have expected it to connect to the laptop automatically when it is switched on. I've had no problems connecting it with my iPhone. I've checked online for drivers for these headphones but there's nothing available, not even on the official Taotronics website.

Am I missing something here? Is this a bug or is there some further configuration I need to carry out on Windows in order to have the headphones connect as soon as I switch them on? Any and all input greatly received.

Cheers,
Dev