Windows 10: Bluetooth connectivity problem

W10 1909

I have a cheap Bluetooth headset I use to watch Youtube, the computer I'm using is old laptop that originally came out with W7, so I don't know where the problem is could be either one. When booting up the pc, my phone auto connects (even though I never paired the two, they are still paired for some reason, but who knows I might use it), and it auto connects to the other computer in the house (which I did pair with). In the last couple months (while trying to get the money to get my new laptop fixed please don't ask my stupidity) I haven't had a problem with the headset. But last week, the headset started not connecting, and I could turn the pc BT off and back on and it would then auto connect. Then today no such luck would not connect for anything. I tried to remove device, but couldn't remove it either. I checked on line found where a lot of people were having same problem, so I followed those instructions:
Airplane mode
Device Manager
show hidden
remove device
(disappeared from Device manager)
Restart
Headset already showing under Settings>BT
wouldn't connect
(Tried) Add device anyway
(won't re-add headset since it's already showing as paired, but still won't connect, going to Settings>BT then remove device, still won't remove device (that "procedure failed" is the only Windows notification) (other than Connection failed).

So does anyone have any ideas other than what I've already listed? I am having Youtube withdrawals LOL. I got the above procedure straight from the Microsoft Support website, I try to find answers myself when I can that's why I went there first, but came here because there too many people want to say "try what you've already tried" and then list the steps that you just listed, or get rude with you, or just play stupid. This is the best help site on the internet.

Here's the thread I got my instructions
https://answers.microsoft.com/en-us/...4-367510879f07

:)

 

PROBLEME with BLUETOOTH on NOKIA 6700 CLASSIC !!!

HI.

I HAVE A PROBLEME WITH BLUETOOTH ON MY NOKIA 6700 CLASSIC ........... BLUETOOTH can't be activate.

* I FOLLOW THIS STEPS ;

• menu
• settings
• connectivity
• bluetooth
• activate

but he doesn't activate ........................................... so please help me!!!! .

P.S : thanks for your future suggestions

 

bluetooth connection problems

Hi brijeshpariakar,

Some Bluetooth connection issues are caused by an outdated device drivers, unsupported Bluetooth device, or possible that the Bluetooth device is not properly paired.

For us to isolate this issue, I would like to ask the following:

• Was Bluetooth connection working before?
• If yes, what recent changes have you performed on your computer?
• Have tried connecting your speaker or smartphone to another Bluetooth-capable device? Did it pair?

In the meantime, please follow the steps provided in
Fix Bluetooth problems in Windows 10: FAQ to troubleshoot Bluetooth connection issues.

Looking forward to hear from you.

Regards.

 

Bluetooth Connection Issue - headphones, LE vs regular connection

Hello,

Thank you for writing to Microsoft Community Forum.

To have a better clarity on the issue and guide you accordingly, respond to the questions listed below:

1. Have you tried connecting the headphones to another computer and check if it’s working fine?
   
2. What is the make and model of the computer?
   

Meanwhile, I would suggest you with few simple steps. Kindly follow the same.

Step 1: Troubleshoot problems with Bluetooth accessories.

If you can turn on Bluetooth but are having problems pairing or using a Bluetooth accessory, kindly follow the article which gives you steps on
Audio troubleshoot problems from - https://support.microsoft.com/en-us/help/14169/windows-10-fix-bluetooth-problems

Step 2: There are two terms regarding Bluetooth: pairing and connecting. Pairing is the introduction of one device to another. Once paired, they will stay in each other’s memory until manually erased. Once a device
is paired, the headset can then connect to that device to receive audio or voice from the device.

• Go into the device's paired list and manually select the Bluetooth.
  
• You may need to clear your paired list in your headset and re-pair your headset to your device.
  
• To clear your paired list in your headset, follow these steps: on the headset, press and hold the call and volume – buttons for 10 seconds
  
• The headset will revert to discoverable mode (slowly blinking LED), allowing you to re-pair the computer you want connect.
  

We await your response.

Regards,

Mala. S

Microsoft Community