Windows 10: Bluetooth device and driver

I can't find any Bluetooth device or driver in my Windows 10

:)

 

Device driver for Bluetooth

Hi,

Thanks for posting your query to Microsoft forum. I will certainly help you with this.

This issue could occur due to incompatible, outdated or corrupted device drivers. Let’s try to follow these methods below which can help us resolving this issue.

which can help us resolving this issue.

Method 1: Update display adapter driver.

Step 1: Check for the latest driver update through Windows Updates.

• At the Start screen, type Windows Update.
• Click or tap Settings on the right side of the screen, and then select
  Install optional updates from the left results.
• When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.

Step 2: Follow the steps below to update the Bluetooth drivers.

• Press Windows + X key on the keyboard.
• Go to device manager.
• Right-click your Bluetooth device.
• Click Update Driver Software and then follow the steps in the wizard that appears.

Restart the computer and check.

If the issue persists, follow method 2.

Method 2: I would suggest you install the latest driver from
Toshiba
for Windows 10.

If there no drivers available for Windows 10,
try installing it in compatibility mode.
Compatibility mode runs the program using settings from a previous version of Windows.

Follow these steps to install the drivers in compatibility mode and check if that helps.

a. Download the driver from the manufacturer’s website.

b. Right-click on the driver setup file and click on
‘properties’.

c. Click on the ‘compatibility’ tab and check the box
‘Run this program in compatibility mode for’ and select Windows 8 operating system from the drop down menu and proceed with the installation.

d. Once this is done, restart the computer and check if the issue persists.

You may also refer: Make older programs
compatible with this version of Windows (Steps applies to Windows 10)

Let us know if you need further assistance. We will be glad to help you further.

____________________

Thanks & Regards,

 

Cannot use bluetooth device

1 Pairing is done in Settings, Devices
1.1 You click on Add Bluetooth or other device
1.2 You choose Bluetooth
1.3 If there is a pairing button on the bluetooth device itself then you press that now. You need to check the instructions for your bluetooth device to see how to do this - several automatically go into pairing mode when they switch on, others have a button that needs to be pressed for, say, 5 seconds.
1.4 The computer detects all available bluetooth devices and you select yours from the list. If yours is not on the list then Windows could not detect it.
1.5 It connects - pairing includes connecting
1.6 The computer sounds a buzz in the earpiece then displays Your device is ready to go and you click on Done
1.7 The device is shown in the devices list below the subheading Audio and it shows it as connected
1.8 The device should also appear in Control panel, Sounds, Playback tab
1.9 The device should also appear in Control panel, Devices & printers
1.10 {I just paired some bluetooth earphones as I typed so I could make sure these notes were correct} You use a music player and the sound comes out of the bluetooth earphones

2 If this is not happening for you then go to Contol panel, Devices & printers
2.1 Right-click on the device & select Remove device
2.2 You can now try pairing from scratch again
2.3 Several other users have reported that only removing the device with Bluetooth command line tools - BluetoothInstaller allowed them to re-pair again [see xzion's guidance below]
2.4 Yet others reported that only the KeithM code or Bungee's guidance worked for them [see below]

3 Where is this all going wrong for you?
[I assume we are definitely talking about bluetooth headphones/earphones. I understand that WiFi ones do also exist.]


4 Additional guidance -

Unpair a Bluetooth Device - TenForumsTutorials
Connect a Bluetooth device in Windows - Windows Help

Steps to completely remove a belutooth device so pairing can be done again [post #9, xzion] - TenForums
Steps to completely remove a belutooth device so pairing can be done again [post #22, KeithM] - TenForums
Steps to completely remove a belutooth device so pairing can be done again [post #39, Bungee] - TenForums
Several people registered in TenForums just to be able to thanks xzion, KeithM & Bungee. Apparently, what worked for some people did not work for others so each solution seems worth trying.


Denis

 

Bluetooth device is shown as not present.

Hello Dominika,

Thank you for getting back to us. Since the issue still persists after following the steps on the article above, we'd like to know more. Kindly answer the following questions:

• Did you checked whether the Bluetooth device is listed under hidden devices in Device manager?
• What is the make and model of your Bluetooth device?
• Can you tell us the specific bluetooth devices that you're using on your Windows 10?
• Have you checked whether the Bluetooth driver is listed under installed programs under Programs and features?
  

Meanwhile, we suggest that you check if the Bluetooth services is enabled by following the steps below:

• Press Windows + R keys on the keyboard, type services.msc and press OK.
  
• Right click on Bluetooth Support service and select
  Restart.
  
• Right click on Bluetooth support service and select Properties
  and check if the startup type is Automatic.

We'll be waiting for your response.