Windows 10: Bluetooth device can't be removed

Hey,
I connected my bluetooth speaker today to my laptop to test if it worked: Acer Aspire 5742ZG
It worked until today I wanted to remove the device. I'm unable to disconnect/remove it. It show's up in Devices and printers.

Why I want to remove it is because I want to connect a bluetooth keyboard.

In Windows there is this information on the device:





Where in the screenshot can be read: Status: Attached was - is now Status: Removing device. (I right clicked remove device).
That's all there is and it remains like: Status: Failed removing device and later I see Status: Connected again. How can I remove this device so that I can connect a new device?
For the rest, there are also no settings in Windows 10 anymore that have to do with bluetooth.

Before I could easy setup bluetooth from the icon on the taskbar (the bluetooth logo). Now I see nowhere bluetooth except the device that can be shown on the first screenshot. For me this is a very difficult problem because bluetooth no longer works in Windows 10. I've set already wireless off to try to remove the device since it is a broadwell bluetooth device and the wireless LAN is also from broadwell. In Windows Device Manager there is no device related to bluetooth that can be removed. It also sounds strange to me the device is shown like a bluetooth peripheral device.






Thank you so much for additional help !! *Rolleyes

mark

:)

 

Cannot Remove Device

I have 3 Bluetooth headsets listed under my Device Manager.

1 Jabra

2 Motorola

I have 1 Bluetooth headset listed in Settings>Devices>Bluetooth

1 Motorola (Paired, supposedly)

I am trying to remove -all- headset devices.

But I can't remove any devices!

I can't remove from Device Manager. They keep coming back.

I can't remove from Manage Bluetooth Devices: I can only see 1 Motorola and it will -not- Remove!

I am having a lot of problems with my Bluetooth and I want to remove all devices -completely- and then use only my Jabra.

But so far this is impossible!

How do I uninstall or Remove unused Bluetooth devices?

When I turn on the headsets they say "Connected" but they never show up in Windows. I have a bunch of headsets sitting here, all useless because I can't Remove them so I can reset their connection to the computer!

 

Bluetooth Crapped out after new update

Hi,

Thanks for the reply. Previously while trying to re-connect I had removed my speaker from the paired devise list. I tried updating the other drivers listed under Bluetooth under device manager, but the Bluetooth is not being able to search for new devices.
I can't even search for the Bluetooth of the PC from my phone.