Windows 10: Bluetooth device disappeared post Win10 1809 Install

Discus and support Bluetooth device disappeared post Win10 1809 Install in Windows 10 Drivers and Hardware to solve the problem; Upon updating to Win 10 Pro ver. 1809 today, everything works fine except the Bluetooth. The troubleshooter says "device not installed..." Funny, have... Discussion in 'Windows 10 Drivers and Hardware' started by CharlesBurger, Oct 3, 2018.

  1. Bluetooth device disappeared post Win10 1809 Install


    Upon updating to Win 10 Pro ver. 1809 today, everything works fine except the Bluetooth. The troubleshooter says "device not installed..." Funny, have been using is for years!


    Any help would be appreciated.


    HP EliteBook Folio 9480m, i5-4210 16Gb mem 250 GB SSD. All HP drivers and s/w up to date.

    :)
     
    CharlesBurger, Oct 3, 2018
    #1
  2. PJL271250 Win User

    Bluetooth disappeared from Device Manager

    I have the same problem as Benjamin with an Acer Aspire Switch 10. Was working fine with Bluetooth speaker. Now all trace of Bluetooth has disappeared from Device Manager. The Bluetooth troubleshooter tells me my tablet is not compatible with bluetooth!
    I have tried re-installing the Broadcom Bluetooth Driver from the Acer site but to no avail and tried most of the other suggestions including windows update listed in Benjamin's post.

    Appreciate any help

    PJL
     
    PJL271250, Oct 3, 2018
    #2
  3. elwin133 Win User
    Asus X205TA clean install but no bluetooth device found


    Was running Win10 with bluetooth perfectly well until a virus hit.
    Used Malwarebytes recovery and it found a couple thousand issues. Told it to fix everything and computer bricked.
    Took it to a local tech while on vacation in Mexico. Had a clean Win10 install done. It was a problem for the tech. He seems to have turned off UEFI to get legacy USB to work so he could clean install Win10. My only problem is no bluetooth.
    Device Manager does not list Bluetooth.
    Settings: Devices: does not list Bluetooth on the left side.
    I installed current Broadcom Bluetooth driver and it said successful.
    I checked Services and it says Bluetooth Support Service is running. And Bluetooth Handsfree Service is also running.
    Tried uninstalling wireless device, and that didn't help.
    Please.
     
    elwin133, Oct 3, 2018
    #3
  4. Arun B J Win User

    Bluetooth device disappeared post Win10 1809 Install

    Bluetooth Driver Disappears from Device Manager and Settings/Devices

    Hi,



    Thank you for posting the query on Microsoft Community.

    I understand your concern regarding the issue that you are facing.

    I suggest you to follow the steps below and check if it helps

    Method 1: Troubleshoot

    Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your Drive. Refer these steps:

    • Press Windows key +X, select Control panel
    • Change the view by option on the top right to Large icons
    • Click on troubleshooting and click on the view all option on the left panel
    • Run the Hardware and devices troubleshooter


    You may follow the steps and check if it helps in resolving the issue, as the device might be hidden.

    • Press Windows key + X.
    • Click on Device Manager.
    • Click on View.
    • Click on Show Hidden Devices.
    • Search for the Bluetooth device.
    • Right click on the Bluetooth device and click
      uninstall.


    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist
     
    Arun B J, Oct 3, 2018
    #4
Thema:

Bluetooth device disappeared post Win10 1809 Install

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