Windows 10: bluetooth device manager problem

Helloafter a windows update bluetooth is not active, not even in device manager, the start stop button is not visible,and whatever driver I install, it doesn't work. ?s there any solution. THANK YOU!

:)

 

Can't Find Bluetooth on device manager.

Hi LoChung,

This may be caused by a corrupt or an outdated driver. It may also be caused by an incorrect device connection setup.

We suggest that you check Fix Bluetooth problems in Windows 10: FAQ. Please perform the steps on the following
topics to resolve your issue:

• How can I automatically fix common Bluetooth problems?
• The Bluetooth toggle is missing in Bluetooth & other devices settings or can't be turned on.
• Bluetooth doesn't appear and there are no unknown device listed in the Device Manager.

If the issue still persists, kindly give us more details by answering the following questions:

• Have you done any recent changes on your computer prior to this issue?
• Have you tried your Bluetooth device with another computer and check if you were able to use it?
  

Keep us updated with the status of the issue so that we can resume working on your concern.

 

Bluetooth services and device manager

Hi Tina,

Having an incompatible driver causes functionality issues like what you are experiencing right now with your Bluetooth. To resolve such issue, we suggest that you uninstall and reinstall your Bluetooth drivers manually instead of letting Windows search for
an updated driver automatically. Here are the steps to do that:

• Visit your device manufacturer’s website to download the latest driver.
  
• Right-click on the Start button, then select Device Manager.
• Select Bluetooth, then the Bluetooth driver
  name.
• Right-click on driver and then select Uninstall device >Delete the driver software for this device check box >
  Uninstall.
• After uninstalling, right-click the driver that's having the issue, select
  Update driver > Browse my computer for driver software.
• Select Browse > look for the drivers you've just downloaded >
  OK.
• Select Next > follow the steps to install the driver >
  Close.
• Restart your computer.

You can also refer to this
article to see troubleshooting steps for common Bluetooth issues.

Update us on the status of the issue.

 

Bluetooth Driver Disappears from Device Manager and Settings/Devices

Hi,



Thank you for posting the query on Microsoft Community.

I understand your concern regarding the issue that you are facing.

I suggest you to follow the steps below and check if it helps

Method 1: Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your Drive. Refer these steps:

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Hardware and devices troubleshooter

You may follow the steps and check if it helps in resolving the issue, as the device might be hidden.

• Press Windows key + X.
• Click on Device Manager.
• Click on View.
• Click on Show Hidden Devices.
• Search for the Bluetooth device.
• Right click on the Bluetooth device and click
  uninstall.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist