Windows 10: Bluetooth device not found again after uninstalling

This morning Bluetooth just stopped working for me, on off switch was gone. I decided to uninstall and reinstall the device, but after uninstalling it is no longer found. Tried to install newer Intel drivers manually but to no avail, device still can't be found.


The only change I am aware of making since yesterday is compiling a custom wsl2 kernel and booting that. I used the default microsoft config from

https://raw.githubusercontent.com/microsoft/WSL2-Linux-Kernel/master/Microsoft/config-wsl

and enabled io_uring, because I was planning on writing some code that relied on it.


I have no idea how to try to go about getting Windows to rediscover this device and I have no idea how it could have disappeared in the first place.

:)

 

No bluetooth after system restore

Thank you for your reply.

I mean I have used a Windows system restore point. I tried restoring bluetooth with commands in CMD (sfc/scannow; DISM /Online.....) and by updating and uninstalling devices in the device manager. Update did not work. Uninstalling bluetooth devices made Bluetooth disappear out of the hidden devices list.
All my steps I took worked but did not change anything in my bluetooth device list.

I am using the bluetooth of my mainboard. MSI Z370M Gaming Pro AC
My guess would be, that disabling the bluetooth network adapter before using a system restore point, disabled Bluetooth after using the system restore point.

In the device manager I get this message in the USB Device list for a unknown USB Device:
Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed.

 

Uninstalled Bluetooth Devices Automatically Install


The issue is; when I pair a device with my computer using Bluetooth I am no longer able to unpair, or even uninstall the device, as if i do, somehow windows will just automatically reinstall it even if it's not connected. This means that if i connect the device to something other than my computer, I can no longer re-pair it with my computer as it thinks that the device is still paired.

When I pair the device from the Bluetooth section of control panel, the device will disappear from the control panel Bluetooth menu, and the only way to see that the device is connected is by looking in device manager.
Here is an image I have found of what the Bluetooth section of the control panel should look like with paired devices:



Now here is what mine looks like even though I have a number of devices connected:




Here's what I've Tried
I have removed, and completely uninstalled all Bluetooth devices from the PC using device manager (even the hidden devices), and also uninstalled all Bluetooth applications from the control panel.
After doing the previous steps, I reconnect the Bluetooth dongle (ASUS BT-400) and install the driver I downloaded from the Asus website. As soon as the driver for the device install, all of the previously paired (since time began) devices will install and windows will think they air all paired (again I can see this though the device manager).

I had this issue when I was on windows 8.1 and I have it again now. I did a clean install of windows 10, and the issue still persists even though I have tried two different Bluetooth adapters (to make sure one wan't faulty). How is Windows storing these devices to re-install even though they're not connected?

 

Trouble Connecting To Bluetooth Device

Hello,

Thank you for updating us with the issue.

I would suggest you to uninstall and reinstall the Bluetooth drivers.

Follow these steps to uninstall and reinstall the driver:

Step 1: Steps to uninstall the device:

• 
  Press Windows key
  + R to open Run.
  
• 
  Type devmgmt.msc and press
  Enter.
  
• 
  Locate Bluetooth Device.
  
• 
  Right click on the device and select
  Uninstall.
  
• 
  Also place a check mark beside the option
  “delete driver files for the device”.
  
• 
  Restart the computer
  

Windows should automatically try to find and install the appropriate driver on restart. In case if it fails to install the driver automatically. If that didn’t work try step 2.

Step 2: Update Driver Software from the Manufacturer’s website:

Go to the manufacture website and search for the latest Bluetooth drivers compatible with Windows 10 available for the device model and then install.

Hope the information helps. If you have any queries related to Windows. Feel free to post. We are here to help you.