Windows 10: Bluetooth device not working / detected

Discus and support Bluetooth device not working / detected in Windows 10 Drivers and Hardware to solve the problem; I've just updated my windows last night, and today suddenly the bluetooth isn't working. I was using my bluetooth headphone and it just suddenly got... Discussion in 'Windows 10 Drivers and Hardware' started by R E K O., Jan 17, 2021.

  1. R E K O. Win User

    Bluetooth device not working / detected


    I've just updated my windows last night, and today suddenly the bluetooth isn't working. I was using my bluetooth headphone and it just suddenly got cut off. I used the windows bluetooth troubleshooter and it said that my device doesn't have bluetooth software / driver installed. I'm pretty sure my device laptop supposedly has it.


    I've done the followings:
    - checked services.msg, I still find the bluetooth support service

    - run troubleshooting, it's said I don't have bluetooth

    - checked the bluetooth & other devices menu, I can't seem to find the 'turn on' button. I can't find the icon on the usual place as well.

    - checked Device Manager, but there's no bluetooth menu.

    - restarted the laptop 3 times, also did re-update windows system.


    Bluetooth device not working / detected 792e5fe9-4ab9-418d-879d-a13b98ea02bc?upload=true.png


    Would be grateful and thankful if there's any solution to this.

    It's pretty weird that my laptop suddenly doesn't have bluetooth driver. I don't want to buy a separate bluetooth device yet since I know that bluetooth worked perfectly fine before the update.

    :)
     
    R E K O., Jan 17, 2021
    #1

  2. Cannot use bluetooth device

    mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
     
    ameneses54, Jan 17, 2021
    #2
  3. Try3 Win User
    Cannot use bluetooth device

    1 Pairing is done in Settings, Devices
    1.1 You click on Add Bluetooth or other device
    1.2 You choose Bluetooth
    1.3 If there is a pairing button on the bluetooth device itself then you press that now. You need to check the instructions for your bluetooth device to see how to do this - several automatically go into pairing mode when they switch on, others have a button that needs to be pressed for, say, 5 seconds.
    1.4 The computer detects all available bluetooth devices and you select yours from the list. If yours is not on the list then Windows could not detect it.
    1.5 It connects - pairing includes connecting
    1.6 The computer sounds a buzz in the earpiece then displays Your device is ready to go and you click on Done
    1.7 The device is shown in the devices list below the subheading Audio and it shows it as connected
    1.8 The device should also appear in Control panel, Sounds, Playback tab
    1.9 The device should also appear in Control panel, Devices & printers
    1.10 {I just paired some bluetooth earphones as I typed so I could make sure these notes were correct} You use a music player and the sound comes out of the bluetooth earphones

    2 If this is not happening for you then go to Contol panel, Devices & printers
    2.1 Right-click on the device & select Remove device
    2.2 You can now try pairing from scratch again
    2.3 Several other users have reported that only removing the device with Bluetooth command line tools - BluetoothInstaller allowed them to re-pair again [see xzion's guidance below]
    2.4 Yet others reported that only the KeithM code or Bungee's guidance worked for them [see below]

    3 Where is this all going wrong for you?
    [I assume we are definitely talking about bluetooth headphones/earphones. I understand that WiFi ones do also exist.]


    4 Additional guidance -

    Unpair a Bluetooth Device - TenForumsTutorials
    Connect a Bluetooth device in Windows - Windows Help

    Steps to completely remove a belutooth device so pairing can be done again [post #9, xzion] - TenForums
    Steps to completely remove a belutooth device so pairing can be done again [post #22, KeithM] - TenForums
    Steps to completely remove a belutooth device so pairing can be done again [post #39, Bungee] - TenForums
    Several people registered in TenForums just to be able to thanks xzion, KeithM & Bungee. Apparently, what worked for some people did not work for others so each solution seems worth trying.


    Denis
     
  4. Eric Ber Win User

    Bluetooth device not working / detected

    Bluetooth devices are not detecting

    Hi Sanjay,

    Conflicts with the Bluetooth settings after the update is one of the possible reasons why your devices are not detected. For us to assist you better, kindly answer the following questions:

    • Which version and OS build number of Windows 10 is currently installed? To check, press the
      Windows key, type winver, and press the
      Enter
      key.
    • When you reinstall the latest Bluetooth driver, did you uninstall it first? Did you get the latest Bluetooth driver from the device manufacturer's website?
    • Have you tried the troubleshooting steps in this
      link
      ?

    Regards.
     
    Eric Ber, Jan 17, 2021
    #4
Thema:

Bluetooth device not working / detected

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