Windows 10: Bluetooth Devices Automatically Reinstall, and cannot be unpaired

Discus and support Bluetooth Devices Automatically Reinstall, and cannot be unpaired in Windows 10 Drivers and Hardware to solve the problem; The issue is; when I pair a device with my computer using Bluetooth I am no longer able to unpair, or even uninstall the device, as if i do, somehow... Discussion in 'Windows 10 Drivers and Hardware' started by CyberPunked, Dec 26, 2015.

  1. Bluetooth Devices Automatically Reinstall, and cannot be unpaired


    The issue is; when I pair a device with my computer using Bluetooth I am no longer able to unpair, or even uninstall the device, as if i do, somehow windows will just automatically reinstall it even if it's not connected. This means that if i connect the device to something other than my computer, I can no longer re-pair it with my computer as it thinks that the device is still paired.

    When I pair the device from the Bluetooth section of control panel, the device will disappear from the control panel Bluetooth menu, and the only way to see that the device is connected is by looking in device manager.
    Here is an image I have found of what the Bluetooth section of the control panel should look like with paired devices:

    Bluetooth Devices Automatically Reinstall, and cannot be unpaired [​IMG]

    Now here is what mine looks like even though I have a number of devices connected:

    Bluetooth Devices Automatically Reinstall, and cannot be unpaired [​IMG]


    Here's what I've Tried
    I have removed, and completely uninstalled all Bluetooth devices from the PC using device manager (even the hidden devices), and also uninstalled all Bluetooth applications from the control panel.
    After doing the previous steps, I reconnect the Bluetooth dongle (ASUS BT-400) and install the driver I downloaded from the Asus website. As soon as the driver for the device install, all of the previously paired (since time began) devices will install and windows will think they air all paired (again I can see this though the device manager).

    I had this issue when I was on windows 8.1 and I have it again now. I did a clean install of windows 10, and the issue still persists even though I have tried two different Bluetooth adapters (to make sure one wan't faulty). How is Windows storing these devices to re-install even though they're not connected?

    :)
     
    CyberPunked, Dec 26, 2015
    #1

  2. Bluetooth Devices Automatically Reinstall, and cannot be unpaired

    Hi,

    Thank you for the update on the issue.

    Glad to know the issue has been resolved.Hope the solution helps others in the community.

    Thank you.
     
    Deepak_Krishnan R, Dec 26, 2015
    #2
  3. Bluetooth Devices Automatically Reinstall, and cannot be unpaired

    Hi,

    Thank you for posting your query in Microsoft Community.

    Sorry for the inconvenience caused.

    I would suggest you to remove all the paired devices from hardware and devices.

    Please follow the steps

    1.Search control panel and search for
    devices and printers and remove all the paired devices.

    2. Now go to device manager and select
    view option and click show hidden devices and remove the
    Bluetooth devices connected and restart
    the PC and see if it helps.

    Please do reply and let us know the troubleshooting results. If the issue persists, we’ll be glad to assist you further.

    Thank you.
     
    Deepak_Krishnan R, Dec 26, 2015
    #3
Thema:

Bluetooth Devices Automatically Reinstall, and cannot be unpaired

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