Windows 10: Bluetooth Devices not detecting.

HelloI am using A lenovo g50-80 2.00ghz laptop for a while now. It used to detect bluetooth device such as smartphone,etc perfectly 6months before, but i havnt been able to get it to work since.I wanted to connect my Boat rockerz 510 headphones but i cant find it on laptop. Headphones work on the smartphone tho.Any help would be greatly appreciated.

https://preview.redd.it/o3muixkldpx...bp&s=47ea17c664dc0eb9c1bbd43f68b4d86d1c0dcbc2

Btw i tried troubleshooting it didnt work also tried updating Drivers

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:)

 

Bluetooth devices are not detecting

Hi Sanjay,

Conflicts with the Bluetooth settings after the update is one of the possible reasons why your devices are not detected. For us to assist you better, kindly answer the following questions:

• Which version and OS build number of Windows 10 is currently installed? To check, press the
  Windows key, type winver, and press the
  Enter key.
• When you reinstall the latest Bluetooth driver, did you uninstall it first? Did you get the latest Bluetooth driver from the device manufacturer's website?
• Have you tried the troubleshooting steps in this
  link?

Regards.

 

Can't detect Bluetooth devices on Win 10

Hi Zhenyi,

I realize the inconvenience you are experiencing with Bluetooth issue. I will certainly help you.

This issue might occur if the Bluetooth service is turned off, or due to missing or incompatible Bluetooth Adapter driver or incorrect Bluetooth settings.

I suggest you to refer the below Microsoft article on "Fix connections to Bluetooth audio devices and wireless displays" and try the mentioned troubleshooting steps and see if this helps in resolving the issue.

https://support.microsoft.com/en-us...bluetooth-audio-devices-and-wireless-displays

If the issue still persists, try the below steps and see if this helps.

I suggest you to install the latest Bluetooth driver from the computer manufacturer website.

If the driver for Windows 10 is unavailable, you may install the latest driver in compatibility mode.
Compatibility mode runs the program using settings from a previous version of Windows.

Follow the below steps:

• Right-click on the setup file of the driver and select
  Properties.
• Select Compatibility tab.
• Place a check mark next to Run this program in Compatibility mode and select
  previous the version of Windows (Windows 8) from the drop down list.
• Let the driver install and then check the functionality.
  

Write to us, if you need further assistance.

Thank You.

 

Bluetooth device disappears from device manager after updating to windows 10

Hi Asim,

Thank you for responding.

I understand the inconvenience you are facing with detecting the Bluetooth drivers in Device Manager.

As you have already tried with start the Bluetooth service, run troubleshooter and etc., I suggest you to try the below and check.

I suggest you to check for the HP utilities that are installed in your device and uninstall the one related to Bluetooth and check if it helps.

Steps:　

• Press Windows + x key to open a task list from the bottom left corner of the screen.
• Select Control Panel.
• Select Programs and Features.
• Select for one of the utility from HP that is related to Bluetooth, right click on it and
  Uninstall.

Hope it helps. Feel free to contact us for any assistance on Windows Operating System, we will be happy to help you.