Windows 10: Bluetooth Disconnected after turning on the Wi-fi

Hey there, I am facing the issue of Bluetooth disconnection after turning on the Wi-Fi or sound shutters if Bluetooth Device remains connected somehow. I have tried all the way even reinstall the windows, but nothing changes and still facing the same issue.Please help me with that.

:)

 

Wi-Fi disconnect

Windows doesn't disconnect a properly working WiFi. Mine NEVER disconnects since the last time I restarted my computer. I suggest to check for near-by WiFi radios to see if your channel is too crowded or if all the channels are crowded, just switch to 5 GHz band like mine

 

AirPods Disconnecting WI-FI on Windows 10

Hi

Welcome to Microsoft community.

The issue you’re experiencing with your AirPods causing Wi-Fi to disconnect on your Windows 10 laptop is likely due to wireless interference or a problem with the Bluetooth and Wi-Fi coexistence settings on your laptop. Both Bluetooth and Wi-Fi devices operate on the 2.4GHz frequency and can sometimes interfere with each other.

Here are a few steps you can try to fix the problem:

1. Update Drivers:
   
   • Ensure that your Bluetooth and Wi-Fi drivers are up to date. You can download the latest drivers from the manufacturer's website or use the Windows Device Manager to update your drivers.
     
2. Change Wi-Fi Band:
   
   • If your router supports it, switch your Wi-Fi connection to the 5GHz band instead of 2.4GHz. This can reduce interference since Bluetooth uses the 2.4GHz frequency.
     
3. Disable Bluetooth Collaboration:
   
   • Some network adapters have a setting that helps with the coexistence of Wi-Fi and Bluetooth. Go to Device Manager, find your Wi-Fi adapter under the Network adapters section, and open Properties. Under the Advanced tab, look for 'Bluetooth Collaboration' or a similar setting and disable it.
     
4. Adjust Bluetooth Power Settings:
   
   • In Device Manager, under the Bluetooth adapter’s properties, in the Power Management tab, uncheck "Allow the computer to turn off this device to save power."
     
5. Change Wi-Fi Adapter Settings:
   
   • Similarly, in the Wi-Fi adapter’s properties under the Advanced tab, you might find settings that can be adjusted to improve coexistence with Bluetooth devices, like changing the "Wireless Mode" to a setting that might be more compatible with Bluetooth enabled.
     
6. Check for System Updates:
   
   • Make sure your Windows 10 is up to date with the latest patches and updates as they can contain fixes for such issues.
     
7. Troubleshoot Hardware:
   
   • Try connecting your AirPods to another laptop to see if the problem persists. If it does, the issue may be with the AirPods themselves. Conversely, try connecting a different Bluetooth device to your laptop to see if it causes the same problem.
     

If none of these solutions work, it could be a deeper issue with the laptop's hardware or a unique compatibility issue between your specific model of AirPods and laptop. In such cases, you may need to contact the laptop's manufacturer or consider using a USB Bluetooth dongle as an alternative to the built-in Bluetooth adapter, which may help avoid the interference issue.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Unable to reconnect to Wi Fi after disconnecting it

Hi,

Thank you for posting your query on Microsoft Community.

I understand that you are unable to turn on the Wi Fi, once disconnected. We will assist you to resolve the issue.

I appreciate if you could answer few questions to narrow down to the issue.

• 
  Did you receive any error message?
  
• 
  What exactly happens when you try to connect?
  
• 
  Did you install any third party security application?
  

This issue may arise due to change in settings, driver issue or application conflicts.

As an initial troubleshooting step, I suggest you to disable and enable Wireless network in adapter settings and check if the issue persists.

• Open Network and sharing center.
• Click on Change Adapter settings.
• Locate the Wireless adapter.

Right click Disable it and enable it and check the status.

If you are able to turn on the Wi Fi, it may be due to driver conflicts.

Hence, I suggest you to run network adapter troubleshooter and check if it helps.

Network Troubleshooter.

1. Type Troubleshooting on the search bar and click Troubleshooting under Settings.

2. Now type Network adapter in the search option.

3. Click on Network adapter to run the troubleshooter.

I also suggest you to check if the Airplane mode turns automatically on after the disconnection.

For that, you can check either click on the network icon in the action centre .

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.