Windows 10: Bluetooth Disconnecting

Hello, I have a new Alienware Aurora R8 about 5 months old. Since owning the Bluetooth drivers will constantly be uninstalled from the computer. Dell has tried everything, replacing the wireless card 3x, motherboard 2x and GPU 1x. The last wireless card replacement was a different brand than the one that came with it. It happens randomly and almost daily. The only way to get the drivers back is to power cycle.

Is there something that anyone might know of that would cause this? Is this a windows issue?

Thanks!

submitted by /u/BrianSchultz
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:)

 

How to disconnect and reconnect bluetooth devices in Windows 10?

Hi Melody,

Thank you for posting your query in Microsoft Community. We understand the inconvenience caused and will assist you.

I suggest you to follow the steps provided below and check if it helps.

• Pair the Bluetooth device to the system.
• Right click on the Speaker icon in the System tray and select
  Playback Devices.
• Select the device and click on the drop down list next to Set default button.
• Select the option to connect and disconnect from the device.

Hope this helps. Keep us posted on the status for further assistance.

 

Streaming music on bluetooth disconnects wifi


Having upgraded form 8.1 to Windows 10 I now find that streaming music on bluetooth disconnects wifi. It does this every time within a few minuets. (Bluetooth and Adapter drivers are up to date.) I have changed the virgin super hub from channel 1 to 12 but problem remains)
Any suggestions?
Thanks
Jake

 

Bluetooth speakers - how to stop from disconnecting.

Hello,

To assist you with your concern, we suggest that you uninstall the Bluetooth adapter and
reboot the machine so that it will be reinstalled.

After reboot, follow these steps:

• Go back to Device manager.
• Click on the Bluetooth drop down.
• Right-click on your Bluetooth Adapter choose Properties.
• Go to the Power Management Tab.
• Uncheck Allow the computer to turn off this device to save power.

Let us know how it goes.

Thank you.