Windows 10: Bluetooth Disconnects Randomly, Sound Cuts In & Out

Discus and support Bluetooth Disconnects Randomly, Sound Cuts In & Out in Windows 10 Drivers and Hardware to solve the problem; I recently got my first computer build up and running and finally was able to install Windows 10 without an issue. It seems that one problem arises... Discussion in 'Windows 10 Drivers and Hardware' started by jacobmendez1, Apr 16, 2019.

  1. Bluetooth Disconnects Randomly, Sound Cuts In & Out


    I recently got my first computer build up and running and finally was able to install Windows 10 without an issue. It seems that one problem arises after another is solved though.


    I have a pair of Beats by Dre Solo Wireless 3 headphones that I've been trying to connect to my computer and come up with one of a few issues.


    1. The computer says it is connected, but it is not, resulting in me having to remove the device after pairing and re-pairing it

    2. It is connected and on the computer visuals it shows sound coming through, but I hear nothing

    3. I will hear something in the headphones for about 10 seconds (bad quality audio) before it cuts out

    4. The headphones will randomly disconnect and reconnect


    I've made sure to update Windows to the latest updates, I've uninstalled and reinstalled the bluetooth and audio drivers, installed new drivers (such as Realtek HD Audio), I've made sure to uncheck the ability for the computer to turn the device off to save power, I've also tried to turn off the hands telephony off (unchecking this in the bluetooth services menu), and still nothing.


    Here are my computer specs, in case these are needed:

    ASUS ROG Zenith Extreme Alpha X399 HEDT Gaming Motherboard AMD Threadripper 2 (TR4)

    ASUS ROG STRIX GeForce RTX 2080 8GB Graphics Card (with a PCI-E cable running into the motherboard as I have mounted it horizontally in the case)

    AMD Threadripper 1950x 16 Core Processor

    x4 Corsair Dominator Platinum 16GB DDR4 3200MHz C16 RAM

    Samsung 860 QVO 1TB SSD (Boot Drive)

    Enermax Liqtech 360 TR4 II Liquid Cooler

    Corsair RM1000x Power Supply


    All housed in a Thermaltake View 71 Tower Case

    :)
     
    jacobmendez1, Apr 16, 2019
    #1

  2. Bluetooth adapter disconnects randomly. (NOT just devices.)

    First of all, let me list all my specs.

    ASUS ROG GL752VW

    Intel core i7 6700 @ 2.6GHz

    Windows 10x64

    16GB RAM

    Now my problem: my Bluetooth adapter seems to disconnect randomly and I have no idea why. Sometimes it will go months without ever disconnecting, and sometimes it disconnects and goes months without even working. The little icon disappears from my taskbar, and I am unable to use Bluetooth. My computer reports that I don't have bluetooth. I am not sure of the exact adapter but I do know it is Intel and that they are together. I never ever have any issues with WiFi however Bluetooth is just causing me all sorts of hell.
    I've tried all of the following things, so please don't suggest them...

    Rebooting. Tried it multiple times

    Reinstalling the drivers. With and without rebooting.

    Uninstalling the device from Device Manager and reinstalling it.

    "Repair"ing the driver from the installer.

    Can anyone help me?
     
    Thomas Sebestyen, Apr 16, 2019
    #2
  3. Sound randomly cuts out.

    Hi Infernos,

    Thank you for posting your query in Microsoft Community.

    I understand your concern, please follow the below steps and check if it helps.

    Method 1: Run Hardware and Device Troubleshooter


    • Type Troubleshooting in the search bar, click on
      Troubleshooting.

    • Click on Hardware and Sound, click on
      Hardware and Devices.

    • Follow the steps from the wizard to run the Troubleshooter.
    If the issue persist, refer to the below method.

    Method 2: Reinstall the Driver.

    If the issue still persists, then I would suggest you to reinstall the driver and check. Refer to these steps:


    • Press Windows key + X, select
      device manager
      .

    • Locate the Audio adapter, right click and select
      properties.

    • Click on the driver tab and click
      uninstall to uninstall the current driver.

    • Now, restart the computer and Windows will load the generic audio driver for the computer.

    • Check if you face the same issue with the Windows generic drivers.

    • If yes, download and install the latest audio driver.

    • Now, right click on the audio adapter and select “Scan for hardware changes”.
    Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.
     
    SujataMoktan, Apr 16, 2019
    #3
  4. Bluetooth Disconnects Randomly, Sound Cuts In & Out

    Sound cuts out when in game and call

    Hello Lilium,

    We realize the inconvenience you are experiencing with Sound cut's out in between games and calls. We will certainly help you.

    • What happens when you only play the game and not use any other application? Does the sound stay?
    • Have you installed all pending Windows updates?

    For now we suggest you to try the steps from the link below and check if it helps:

    Fix sound problems

    Let us know the status of the issue. We will be happy to assist you further.

    Thank you.
     
    Sangeeta Sarkar, Apr 16, 2019
    #4
Thema:

Bluetooth Disconnects Randomly, Sound Cuts In & Out

Loading...
  1. Bluetooth Disconnects Randomly, Sound Cuts In & Out - Similar Threads - Bluetooth Disconnects Randomly

  2. Bluetooth speaker audio on Windows 10 cuts in and out.

    in Windows 10 Drivers and Hardware
    Bluetooth speaker audio on Windows 10 cuts in and out.: I troubleshoot the bluetooth in Windows and it tells me "Check Bluetooth radio status (FIXED)". Every time I run the troubleshooting., I get this message. All Bluetooth drivers are up to date. I double checked in device manager. Bluetooth speaker is default sound under...
  3. My AirPods are randomly cutting out on my laptop.

    in Windows 10 Drivers and Hardware
    My AirPods are randomly cutting out on my laptop.: Hello. When using my AirPods on my Dell laptop (with built in Bluetooth), the sound cuts out all the time (often for at least a minute) and glitches a lot. I've researched the problem and it seems to be relatively common, but I cannot find a solution. Other Bluetooth devices...
  4. Sound cuts out and jitters at random

    in Windows 10 BSOD Crashes and Debugging
    Sound cuts out and jitters at random: I have a custom machine that I upgraded from Windows 7 to Windows 10 recently. The specs are an AMD FX8350 8 Core processor, GTX 1070, 32 gigs of Ram, 16 recently installed along with the Windows 10 update. I also use a USB headset for my sound with no other speakers that...
  5. bluetooth mouse disconnects randomly

    in Windows 10 Drivers and Hardware
    bluetooth mouse disconnects randomly: Windows 1809 (OS build 17763.55) laptop Dell XPS 9570 network card replaced with Intel Wireless-AC 9260 mouse Dell WM527 Using only Windows drivers, updated individually in Device Manager with whatever Microsoft provides. The mouse randomly disconnects. I need to...
  6. Sound cutting in and out when gaming.

    in Windows 10 BSOD Crashes and Debugging
    Sound cutting in and out when gaming.: Okay i'm at a loss here. Whenever I am in game (Doesn't matter the game - League, Overwatch, PUBG, etc) I will get random audio cut-out in the game only. All other sounds from other applications will continue but my game will lose audio. (E.g. music still playing in...
  7. Bluetooth audio cuts out with some programs

    in Windows 10 Drivers and Hardware
    Bluetooth audio cuts out with some programs: Hi, I've got two different Bluetooth audio headsets I recently purchased and they will sometimes not play audio with certain programs. As an example, I can listen to spotify right now with the settings page open to Bluetooth & other devices, but if I click on Sound settings...
  8. Sound cuts out on Right speaker

    in Windows 10 Drivers and Hardware
    Sound cuts out on Right speaker: Relevant info first: Windows 10 Home Anniversary Edition 1607 Realtek High Definition Audio Driver 6.0.1.7541. Logitech LS21 active speakers For whatever reason, even during playback, the sound will cut out in the right speaker. Unplugging and plugging it back in solves...
  9. Sound cuts out intermittently

    in Windows 10 Drivers and Hardware
    Sound cuts out intermittently: Hi, Since installing Windows 10, the sound will cut out every so often, usually while watching a video on YouTube or I've downloaded. If I reboot the sound works. I notice that I can't left click on the the task bar when this happens. To reboot I need to right click on the...
  10. Bluetooth Audio Cutting In and Out/Choppy

    in Windows 10 Drivers and Hardware
    Bluetooth Audio Cutting In and Out/Choppy: Hi All, I have been battling with this for a few weeks now, I have got myself some good quality bluetooth headphones, which work perfectly on my android phone (Samsung S7 Edge). I paired them with my work computer which is running Windows 10 Pro x64, the system itself...