Windows 10: Bluetooth dongle has separate program to window 10's settings

Discus and support Bluetooth dongle has separate program to window 10's settings in Windows 10 Drivers and Hardware to solve the problem; So a few months ago I got this bluetooth dongle off walmart online which just says "CSR Bluetooth", and when I installed the drivers in the handbook it... Discussion in 'Windows 10 Drivers and Hardware' started by Cookid, Jun 19, 2019.

  1. Cookid Win User

    Bluetooth dongle has separate program to window 10's settings


    So a few months ago I got this bluetooth dongle off walmart online which just says "CSR Bluetooth", and when I installed the drivers in the handbook it had (don't have the book now) it created a separate bluetooth program. So this means I cant go into Settings > Bluetooth & Other Devices or use Add a device in control panel, which I need to add a pin-less bluetooth device. So basically it doesn't communicate/connect with/to windows 10.


    I want to know if I need to get a different dongle or if I need to get different drivers. I don't know which to get of either so any links to what I should have will be really helpful.


    Thanks



    Edit: Here are some pictures of what windows 10 says and what the program looks like:


    Bluetooth dongle has separate program to window 10's settings 78c822e1-c676-4af0-a814-475f5884e6c2?upload=true.png


    Bluetooth dongle has separate program to window 10's settings 10a7be8b-aa8a-4366-8c4b-dfe4775864bc?upload=true.png


    Bluetooth dongle has separate program to window 10's settings b62651a1-e442-4867-86aa-aa6d947ce9a3?upload=true.png

    :)
     
    Cookid, Jun 19, 2019
    #1
  2. aasim1111 Win User

    Bluetooth in windows 10

    My computer specs are as listed in the profile. I think all of you guys are correct. I don't have built-in Bluetooth in mobo.

    I contacted skull candy headphones and thy have told me if I do not have built-in Bluetooth, I would need a dongle which supports at least a2dp. I do not know what the heck that means. I have a feeling I would need more than a cheap dongle.

    Anyone suggest some a2dp adapters. I searched but don't know what a2dp is so couldn't make a decision
     
    aasim1111, Jun 19, 2019
    #2
  3. Bluetooth USB Dongle

    Ok so here's a question. I had a revelation today that: "Duh, my keyboard/mouse is bluetooth, shouldn't that be the same thing?" My goal here is to get my new Motorola HT820 bluetooth headphones to work with on my computer.

    Keyboard/Mouse is Logitech MX5500 Revolution, bluetooth wireless, came with a USB dongle that they connect through. I tried today to get the headset to work, and it won't receive sound. I can get it "connected," but with complications. I'm using Windows XP, have Setpoint 4.7, and I've tried the following:

    -Changed the radio settings to a bluetooth hub instead of locked to the keyboard/mouse.

    -Clicked "Connect Other Devices."

    - Paired headphones with windows. Windows connects correctly, the device reads connections, windows shows it as "already connected" when I try to connect it again. I click on Control Panel -> Bluetooth Devices, and I see the "Motorola HT820" listed as "Passkey enabled," but it doesn't say "Connected" like the keyboard and mouse do. Also, audio does play on the headphones.

    -Click on Properties on HT820, and then on services, it does not show any services at all.

    - Searched around google, logitech, motorola websites & forums to answers or help, nothing. Closet I got was logitech's "Bluetooth FAQ" which has the following paragraph (http://www.logitech.com/lang/pdf/bluetooth/bluetooth-faq.pdf):

    "3.6 How do I listen to music wirelessly with a Bluetooth headphone?
    All you need is a Bluetooth headphone and a media player such as iTunes or Windows Media Player 10. For optimal results, it is recommended you use a headphone with Bluetooth 2.0 Enhanced Data Rate, to benefit from the maximum bandwidth (up to 3Mb/s).
    Please refer to our online "How To" documents for step-by-step instructions related to your specific device (www.logitech.com/bluetooth/howto)." [That link transfers you back to the same pdf document - it's a circle]

    -I tried to install latest Widcomm stack from broadcomm's website, but it says it's not compatible with this dongle.

    -Called Logitech Tech Support - got a total jerk girl who straight up said "No i can't help you." And then wouldn't give me the time of day after that.

    I've read on threads on Logitech forum that people are using this headset with logitech dongles. Any help getting this connected? I just don't want to have 2 bluetooth dongles connected when I rly only should need this one. Otherwise I guess I'll just purchase one of the ones above, and use that to connect my keyboard, mouse, and headphones all in one swoop.

    Sidenote: anyone have experience/knowledge with behavior when 2 bluetooth USB dongles are connected to the same computer?
     
    surfsk8snow.jah, Jun 19, 2019
    #3
  4. P4-630 Win User

    Bluetooth dongle has separate program to window 10's settings

    Bluetooth in windows 10

    USB-BT211 Mini Bluetooth Dongle | Networking | ASUS Global

    • Support A2DP for Wireless Stereo Music Playback
    Edit: This is a dongle with old BT version I see now, but I'm sure you can find a Asus BT4.0 version.

    Edit2:

    @aasim1111 I have this one, it doesn't show that it supports A2DP in the specs but I think it'll work, otherwise send a mail to Asus and ask.
    USB-BT400 | Networking | ASUS Global
     
    P4-630, Jun 19, 2019
    #4
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Bluetooth dongle has separate program to window 10's settings

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