Windows 10: Bluetooth Dongle Issue

Recently, I have bought a Bluetooth dongle for my Bluetooth-less system. I then Installed it in my system and Bluetooth finally showed up in the settings; however, the Bluetooth pairing does not work even if I made sure to make devices show up as pairable in their respective settings. So, I looked online for possible fixes and a particular fix I have found is the installation of drivers. Now, since the Bluetooth dongle was somewhat generic Hytac HGB959 Bluetooth dongle, windows update sees it as a generic dongle with a generic driver and it fully up-to-date. Since windows update no longer was an option, I tried visiting the manufacturer's website, however their server is quite faulty as I see it because connecting is really slow and cannot be accessed. So, I looked at other software that are capable of installing drivers, a particular one being Driver Talent but the software did not detect any issues and cannot continue with any changes. Finally, I settled with installing an alternative software, specifically the CSR Harmony Bluetooth driver and software and then it worked, my pc can now be seen and be pairable with other devices. Unfortunately, it lasted only for a little while and now Bluetooth no longer exists on my desktop pc. As I am not akin to computer technology, I overseen the option to backup the system before attempting anything but it is too late. With numerous restarts, I was unable to make Bluetooth appear again. I have done the following:

• Adding the Bluetooth device again
• Removing CSR Software
• Reinstalling Bluetooth device and running windows update
• Running the troubleshooter
• Restarting Bluetooth Support Services
• Removing other USB connections
• Trying different USB ports
• Uninstalling and Reinstalling drivers
• System Image Backup which I was not able to do because I disabled the feature to save space against automatic backups
• Other methods online with similar procedures in the above mentioned

Yet, not a single one of them worked. I believe that the drivers have now conflicted with each other as the issue did not exist on the re-test run at the store I bought it from. I am now planning on trying to copy-paste the specific drivers in their specific folders on a different device to my current device to see if that would work, but I believe I am stupid and that will simply make matters worse. So, I am now asking, 'please, what should I do?'

:)

 

Bluetooth USB Dongle

Ok so here's a question. I had a revelation today that: "Duh, my keyboard/mouse is bluetooth, shouldn't that be the same thing?" My goal here is to get my new Motorola HT820 bluetooth headphones to work with on my computer.

Keyboard/Mouse is Logitech MX5500 Revolution, bluetooth wireless, came with a USB dongle that they connect through. I tried today to get the headset to work, and it won't receive sound. I can get it "connected," but with complications. I'm using Windows XP, have Setpoint 4.7, and I've tried the following:

-Changed the radio settings to a bluetooth hub instead of locked to the keyboard/mouse.

-Clicked "Connect Other Devices."

- Paired headphones with windows. Windows connects correctly, the device reads connections, windows shows it as "already connected" when I try to connect it again. I click on Control Panel -> Bluetooth Devices, and I see the "Motorola HT820" listed as "Passkey enabled," but it doesn't say "Connected" like the keyboard and mouse do. Also, audio does play on the headphones.

-Click on Properties on HT820, and then on services, it does not show any services at all.

- Searched around google, logitech, motorola websites & forums to answers or help, nothing. Closet I got was logitech's "Bluetooth FAQ" which has the following paragraph (http://www.logitech.com/lang/pdf/bluetooth/bluetooth-faq.pdf):

"3.6 How do I listen to music wirelessly with a Bluetooth headphone?
All you need is a Bluetooth headphone and a media player such as iTunes or Windows Media Player 10. For optimal results, it is recommended you use a headphone with Bluetooth 2.0 Enhanced Data Rate, to benefit from the maximum bandwidth (up to 3Mb/s).
Please refer to our online "How To" documents for step-by-step instructions related to your specific device (www.logitech.com/bluetooth/howto)." [That link transfers you back to the same pdf document - it's a circle]

-I tried to install latest Widcomm stack from broadcomm's website, but it says it's not compatible with this dongle.

-Called Logitech Tech Support - got a total jerk girl who straight up said "No i can't help you." And then wouldn't give me the time of day after that.

I've read on threads on Logitech forum that people are using this headset with logitech dongles. Any help getting this connected? I just don't want to have 2 bluetooth dongles connected when I rly only should need this one. Otherwise I guess I'll just purchase one of the ones above, and use that to connect my keyboard, mouse, and headphones all in one swoop.

Sidenote: anyone have experience/knowledge with behavior when 2 bluetooth USB dongles are connected to the same computer?

 

Bluetooth in windows 10

My computer specs are as listed in the profile. I think all of you guys are correct. I don't have built-in Bluetooth in mobo.

I contacted skull candy headphones and thy have told me if I do not have built-in Bluetooth, I would need a dongle which supports at least a2dp. I do not know what the heck that means. I have a feeling I would need more than a cheap dongle.

Anyone suggest some a2dp adapters. I searched but don't know what a2dp is so couldn't make a decision

 

Trying to replace Bluetooth adapter with dongle.

Good day! I am Independent Advisor Paul R. and also a Microsoft/Windows user like you and I am glad to be able to provide assistance to you today. I understand that you are having an issue with regards to the bluetooth dongle.

Kindly check and try the steps below and hopefully this helps out with the issue.

- Uninstall the new bluetooth software/driver for the dongle

- After uninstalling it, remove the bluetooth dongle and reconnect it again

- Go to device manager and click on the small arrow next to either Bluetooth or Universal Serial Bus controllers

- Right click on the bluetooth dongle and select Update Driver

- Select Browse my computer for driver update

- Select on bottom Let me pick from a list of available drivers on my Computer

- Select Generic bluetooth Driver

- Once it has been installed, check and test again your bluetooth dongle if it is now working properly

Regards,

Paul R.