Windows 10: Bluetooth dongle not recognized on my computer

Discus and support Bluetooth dongle not recognized on my computer in Windows 10 Drivers and Hardware to solve the problem; I got a bluetooth dongle, and it worked fine. It was cheap, but it did it's job. However, after a day or two of usage, Windows for some reason, doesn't... Discussion in 'Windows 10 Drivers and Hardware' started by AngryNerds100, Dec 1, 2018.

  1. Bluetooth dongle not recognized on my computer


    I got a bluetooth dongle, and it worked fine. It was cheap, but it did it's job. However, after a day or two of usage, Windows for some reason, doesn't want to recognize it anymore. At first I assumed it was because it was some cheap crappy dongle, but after some investigating, I realized that other computers I owned had no problems recognizing it and effortlessly connected to bluetooth. I've gone through troubleshooting, device manager, I've downloaded the drivers from their website, and nothing has changed. I don't have a clue what the problem could be. If you're interested, the brand was Zexmte and can be found for cheap on Amazon.

    :)
     
    AngryNerds100, Dec 1, 2018
    #1

  2. Bluetooth USB Dongle

    Ok so here's a question. I had a revelation today that: "Duh, my keyboard/mouse is bluetooth, shouldn't that be the same thing?" My goal here is to get my new Motorola HT820 bluetooth headphones to work with on my computer.

    Keyboard/Mouse is Logitech MX5500 Revolution, bluetooth wireless, came with a USB dongle that they connect through. I tried today to get the headset to work, and it won't receive sound. I can get it "connected," but with complications. I'm using Windows XP, have Setpoint 4.7, and I've tried the following:

    -Changed the radio settings to a bluetooth hub instead of locked to the keyboard/mouse.

    -Clicked "Connect Other Devices."

    - Paired headphones with windows. Windows connects correctly, the device reads connections, windows shows it as "already connected" when I try to connect it again. I click on Control Panel -> Bluetooth Devices, and I see the "Motorola HT820" listed as "Passkey enabled," but it doesn't say "Connected" like the keyboard and mouse do. Also, audio does play on the headphones.

    -Click on Properties on HT820, and then on services, it does not show any services at all.

    - Searched around google, logitech, motorola websites & forums to answers or help, nothing. Closet I got was logitech's "Bluetooth FAQ" which has the following paragraph (http://www.logitech.com/lang/pdf/bluetooth/bluetooth-faq.pdf):

    "3.6 How do I listen to music wirelessly with a Bluetooth headphone?
    All you need is a Bluetooth headphone and a media player such as iTunes or Windows Media Player 10. For optimal results, it is recommended you use a headphone with Bluetooth 2.0 Enhanced Data Rate, to benefit from the maximum bandwidth (up to 3Mb/s).
    Please refer to our online "How To" documents for step-by-step instructions related to your specific device (www.logitech.com/bluetooth/howto)." [That link transfers you back to the same pdf document - it's a circle]

    -I tried to install latest Widcomm stack from broadcomm's website, but it says it's not compatible with this dongle.

    -Called Logitech Tech Support - got a total jerk girl who straight up said "No i can't help you." And then wouldn't give me the time of day after that.

    I've read on threads on Logitech forum that people are using this headset with logitech dongles. Any help getting this connected? I just don't want to have 2 bluetooth dongles connected when I rly only should need this one. Otherwise I guess I'll just purchase one of the ones above, and use that to connect my keyboard, mouse, and headphones all in one swoop.

    Sidenote: anyone have experience/knowledge with behavior when 2 bluetooth USB dongles are connected to the same computer?
     
    surfsk8snow.jah, Dec 1, 2018
    #2
  3. Make Windows 10 Recognize Bluetooth Dongle as Bluetooth?

    I'm using a similar bluetooth dongle, from the same brand (Orico BTA-403) and Windows 10.

    In my case I had to do this:

    1. Turn on Bluetooth Windows Services

    Open windows services (run services.msc or search for "services" on windows search).

    Change the Bluetooth Handsfree Service and the Bluetooth Support Service to automatic (on properties) and start them.

    2. Uninstall the bluetooth driver that comes with the device

    When you connect the device, the driver gets installed automatically.

    Go to Device Manager (Right click on Start Menu and choose Device Manager or Search for Device Manager).

    Find your device on the list. My device was on Universal Serial Bus Devices (I think), named CSR8510 A10.

    Right click, choose Uninstall and remember to choose "Delete the driver software for this device" (I tried without this and it did not work).

    After that it started to work. You may need to remove the dongle and insert it again or to restart the computer after step 2, but if I recall correctly, it started to work right after step 2 for me.
     
    Victor Wolf, Dec 1, 2018
    #3
  4. aasim1111 Win User

    Bluetooth dongle not recognized on my computer

    Bluetooth in windows 10

    My computer specs are as listed in the profile. I think all of you guys are correct. I don't have built-in Bluetooth in mobo.

    I contacted skull candy headphones and thy have told me if I do not have built-in Bluetooth, I would need a dongle which supports at least a2dp. I do not know what the heck that means. I have a feeling I would need more than a cheap dongle.

    Anyone suggest some a2dp adapters. I searched but don't know what a2dp is so couldn't make a decision
     
    aasim1111, Dec 1, 2018
    #4
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Bluetooth dongle not recognized on my computer

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