Windows 10: Bluetooth Driver Help

So, my Bluetooth driver was having problems when connecting a controller, after connecting I would be fine and do my own thing for a while, next thing I know the connection stops working and I could no longer turn bluetooth on or off. So I check the bluetooth drivers and the details showed something like "Windows has disabled this due to problems" So I uninstalled the drivers and let windows re-install them but now nothing will connect through bluetooth. I checked the Official site for my pc manufacturer and there wasn't any recent drivers. I have an Asus G75V Laptop with windows 10.

:)

 

Bluetooth's mobile phone drivers

Hi David,

Thank you for using Windows 10.

I would suggest you to update the Bluetooth drivers as the initial troubleshooting steps and check. Here is the steps:

• Press Windows+X key on your desktop and select
  Device Manager.
• Locate Bluetooth drivers, expand, right click and click on Update.
  

If it doesn’t help, then I would suggest you to uninstall
and re-install the Bluetooth drivers in compatibility mode. Here is the steps:

• Go to your manufacturer’s website and download the
  Driver’s setup file for your computer.
• Press Windows Key + R on your desktop screen to go to run box.
• Type devmgmt.msc and hit Enter.
• Under Driver, expand, then right click and select
  Uninstall.
• If you are prompted to Confirm then Confirm.
• Go to the location where you had saved your downloaded setup files of the drivers and
  right click, then select Properties.
• Select Compatibility Tab.
• Place a check mark next to Run this program in Compatibility mode and select the operating system accordingly from the drop down list.
• Let the driver to install and then check the functionality.

Keep us informed about the status of the issue and let us know if you need further assistance and we’ll be happy to help you.

 

Bluetooth driver error 10 when converted to Windows 10

Hi,

Apologies for the late reply.

Error code 10 is a driver error, as you have already tried to install the drivers I would suggest you to un-install and re-install drivers and check.



Try the following steps:


Follow the steps mentioned below:

• 
  Right on the start icon and click on device manager
  
• 
  Select Bluetooth adapter, right click on it and click on un-install.
  
• 
  Restart the computer,
  
• 
  Now, install the latest drivers from the manufacturer's website.
  
  
  
  Hope this helps.
  

 

Bluetooth software driver version is downgrading on Windows 10

Hi,

Welcome to Microsoft Community and thank you for posting your query.

Let me help you to fix the issue.

Let’s try simple troubleshooting steps and check if this helps. I would suggest you to uninstall and reinstall Bluetooth driver and check.

• 
  Press Windows key + X and select
  Bluetooth.
  
• 
  Click on the Bluetooth to expand, right click on the
  device and click on Properties.
  
• 
  Now click on Driver tab and click on
  uninstall button.
  
• 
  Once you are done uninstalling the driver restart the computer. It should automatically install the
  Bluetooth generic driver.
  

If the issue still persist, try the below method.

Method 2.

I would recommend you to update the Bluetooth driver and check if it helps.

• 
  Press Windows key + X and select
  Bluetooth.
  
• 
  Click on the Bluetooth to expand, right click on the
  device and click on update.
  

If the above method did not help to fix the issue, I would suggest you to go to the computer manufacturer website and download the latest updated Bluetooth driver and install the same.

Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.