Windows 10: Bluetooth drivers disappearing randomly.

Discus and support Bluetooth drivers disappearing randomly. in Windows 10 Drivers and Hardware to solve the problem; Hi, I am experiencing some issues with my PCIe Bluetooth card in windows 10 .It's a BCM94331CD card.I had it working but the os wasn't working so well... Discussion in 'Windows 10 Drivers and Hardware' started by danielml_242, Jun 10, 2021.

  1. Bluetooth drivers disappearing randomly.


    Hi, I am experiencing some issues with my PCIe Bluetooth card in windows 10 .It's a BCM94331CD card.I had it working but the os wasn't working so well after a couple of years and I decided to restore to a new windows clean install. After I installed the bluetooth driver everything worked fine until I got back at the computer after a few days to find out that the driver is missing and trying to reinstall it doesn't work.PC specs:Win10 Pro 21H1 19043.1023 installed on 29/‎05/‎2021Also I have the same issue with another PC, a laptop this time where the bluetooth driver just disappears but I can s

    :)
     
    danielml_242, Jun 10, 2021
    #1

  2. Bluetooth disappeared

    Hi Jenny,

    We appreciate you for being a part of Windows 10.

    Before proceeding, we need more information to help you better.


    • Did you checked whether the Bluetooth device is listed under hidden devices in Device manager?

    • Have you checked whether the Bluetooth driver is listed under installed programs under Programs and features? (As you have reinstalled the Bluetooth.)

    • Does the Bluetooth disappeared after you have started to use Wacom Bluetooth keyboard?
    Note:


    • In device manager, click on "view" tab and select "show hidden devices" and check whether Bluetooth device/driver is listed.

    • To check the drivers installed in Programs and features, Press
      Windows + X keys on the keyboard and select Programs and features and check whether the Bluetooth driver is installed.
    Until you get back to us with the required information, follow the below steps and check if it helps.

    Step 1:

    I would suggest you check if Bluetooth Support service is started.


    • Press Windows + R
      keys on the keyboard, type services.msc
      and press OK.

    • Now, find Bluetooth Support Service
      and start it

    • Double click on the Bluetooth Support Service
      set the startup type as Automatic.
    Step 2:

    Follow the steps to run the Hardware and devices troubleshooter and check if you are able to fix the issue.


    • Press Windows + X keys on the keyboard and select
      Control Panel

    • Type Troubleshooting in the search bar on the
      Control Panel.

    • Click on View all on the left navigation pane.

    • Click on Hardware and devices.

    • Click on Advanced on the Hardware and devices
      dialog box and click on Run as administrator (Enter the credentials if required).

    • Click on Next and follow onscreen instruction complete the
      Hardware and devices troubleshooter.

    Reference: I would suggest you to check whether the drivers are up to date. Refer to the below link on how to download and install the drivers in Windows 10.

    How to: Install and Update drivers in
    Windows 10


    Kindly let us know if you need any further assistance with the issue. We are glad to assist you.

    Thank you.
     
    Kiran Kishore, Jun 10, 2021
    #2
  3. Bluetooth just randomly disappears?

    Hi,

    I was on my laptop listening to music connected to my headphones through Bluetooth, and it just randomly cut off. Seeing this, I tried reconnecting and found out there was no longer an icon for Bluetooth devices in my taskbar.

    My device is an Acer Predator 15

    My headphones were SONY-10000XM3

    I tried finding Bluetooth in various places, services.msc (the Bluetooth service was there) but I did not find it at all after clicking show hidden devices in Devices.msc. Something called "Qualcomm Atheros Bluetooth installer" was also still present when I
    searched "Bluetooth" in Programs

    I've also tried restarting after the incident, but nothing. It was like all of Bluetooth and its drivers just vanished.

    Any clue to what has happened? It just randomly disappeared. This was also a recent windows update.
     
    Josh Petchmak, Jun 10, 2021
    #3
  4. tricua Win User

    Bluetooth drivers disappearing randomly.

    Bluetooth just randomly disappears?

    haohao
     
    tricua, Jun 10, 2021
    #4
Thema:

Bluetooth drivers disappearing randomly.

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