Windows 10: Bluetooth Drivers/Hardware missing

Recently got a WIFI/Bluetooth PCIE expansion card for my pc, turned on my pc in hopes of finding it being able to pick up my headphones wirelessly but little to my surprise I could not even turn on Bluetooth. I checked that my expansion card was working via connecting to the WIFI with ease however when I browsed forums and viewed YouTube videos on why its not working and how to fix the issue I found out that my pc does not even have the Bluetooth setting in device manager nor can I add it as legacy hardware under the network adapter settings in the Microsoft subcategory


Would love too know if anyone else has had this issue and if so how it was resolved because at this point I have tried booting my pc in recovery mode with my windows install disk to no avail and have looked tirelessly for official Microsoft Bluetooth legacy hardware drivers which I cannot find.

:)

 

Bluetooth not existing after format of PC.

Hi,

If your Bluetooth hardware is missing after resetting your PC, this can be a result of a corrupted, outdated, or missing driver. As an initial step to get Bluetooth working, we suggest that you follow the steps provided on this

link. Click the drop-down arrow for the Bluetooth doesn't appear and there are no unknown devices listed in Device Manager section to view the appropriate steps.

Let us know should you need further assistance.

 

Bluetooth Settings are completely missing.

Hi,



Thank you for posting your query in Microsoft Community Forums. Your interest on Windows 10 is appreciated.

It’s really unfortunate that you are facing this issue. But don't worry we will try to help you out.



I suggest you to follow the methods below and check if it fixes the issue.

Method 1: Run Hardware and Devices Troubleshooter

It checks for common issues and makes sure that any new device or hardware attached to your computer was installed correctly.

Follow these steps to run Hardware and Devices troubleshooter.

1. Press Windows key + W and type troubleshooting.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click Hardware and Devices.

5. Follow the on-screen instruction to run the troubleshooter.



Method 2: Uninstall and reinstall the Bluetooth driver

I suggest you to try uninstall the Bluetooth drivers check if it works for you.

Follow the steps to uninstall the Bluetooth drivers:

1. Press Windows Key + X key and click Device Manager.

2. Right-click on the Bluetooth device listed and click on ‘Uninstall’.

3. Select the option to delete driver software.

4. Restart the computer after its uninstalled.

Try to access the computer manufacturer's website, then download and install the latest Bluetooth drivers.



Also refer the suggestion provided by Rajith.

My Bluetooth cannot be enabled or is missing



Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.



Thank you.

 

Bluetooth driver and icon missing from whole PC - tray icon, device manager, program files?

Dear Michael Gall,

Thank you for your prompt reply. I'm answering your questions below,

• Are you using a built-in or dongle Bluetooth?
  • Built-in Bluetooth with my laptop.
• Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
  • No major changes (updates/software installations etc.) were done recently.
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
  • Firstly tried to search the .exe file or any other related file associated with Bluetooth through windows search.
  • Secondly, tried to install bluetooth driver provided by lenovo in my driver folder, which indicates missing hardware (2nd image).
  • Thirdly, via "services.msc" tried to automatically run the bluetooth service, but nothing happened!

That's all.