Windows 10: Bluetooth earphones are suddenly disconnecting when Wi-Fi is on

Discus and support Bluetooth earphones are suddenly disconnecting when Wi-Fi is on in Windows 10 Drivers and Hardware to solve the problem; I have a strange issue that's suddenly developed. I purchased a pair of bluetooth Philips earphones last month and I was able to use them with my... Discussion in 'Windows 10 Drivers and Hardware' started by nigelwilson, Sep 21, 2017.

  1. NIGELWILSON
    nigelwilson Win User

    Bluetooth earphones are suddenly disconnecting when Wi-Fi is on


    I have a strange issue that's suddenly developed. I purchased a pair of bluetooth Philips earphones last month and I was able to use them with my Lenovo laptop shortly after with no issues.

    The only issue was that I had to keep on removing the device and repairing to connect. The 'Connect' icon in the Action Centre doesn't work. That was a minor issue; however now my earphones are unable to work with the laptop unless I switch off the Wi-Fi adapter. They either take two or three times to pair and when successful, I cannot switch the playback device from my speakers to the Bluetooth stereo earphones until I disable the Wi-Fi.

    It's not the earphones themselves as they work with my tablet and phones perfectly fine. I believe it may have something to do with an unscheduled and unwanted update from Windows 10 yesterday. I thought I had turned them off but apparently not because they were almost halfway yesterday.

    The other explanation is that there's some inteference from my router as I was trying to upgrade speeds by switching to 5GHz on the router page but since my laptop didn't support that, I gave up and switched back to 2.4.

    What could the issue here be?

    :)
     
    nigelwilson, Sep 21, 2017
    #1
  2. JEKIBOI20
    jekiboi20 Win User

    Lumia 720 Low Audio Volume and % consumption on listing music

    Hi Aseem186,





    Built-in speakers and earphones has a lot of differences when it comes to loudness. It is normal that the speaker is much louder than the earphones. However, the earphones can provide you a great sound quality as it has stereotyped sound.



    About your concern about the battery life when playing music, do you have open apps other than the music player? Are you connected to Wi-Fi or is your phone's Bluetooth enabled?
     
    jekiboi20, Sep 21, 2017
    #2
  3. GURU KIRAN G
    Guru Kiran G Win User
    Wifi not turning on when I disconnect from Ethernet in Windows 10 - HELP!!

    Hi,

    From the above description, I see that you want Wi-Fi to be turned on automatically when I disconnect from Ethernet.

    If the Wi-Fi is always turned on when you disconnect from Ethernet it will automatically connect to Wi-Fi.

    If the Wi-Fi is turned off when you disconnect from Ethernet, Wi-Fi will not connect or it will not turn on the Wi-Fi.

    Wi-Fi will not turn on automatically, but it will connect automatically if its turned on.

    Regards,

    Guru Kiran
     
    Guru Kiran G, Sep 21, 2017
    #3
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Bluetooth earphones are suddenly disconnecting when Wi-Fi is on

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