Windows 10: Bluetooth Earphones

My B&O Play H5 bluetooth earphones is paired but there’s no sound coming through the earphones as it is not connected ( sound plays on the speaker)


Thanks

:)

 

Bluetooth Earphones not available as a playback device.

Hi Jollee,

Thank you for writing to Microsoft Community Forums.

To have better clarity on the issue, answer the below listed questions and get back to us.

1) Are you able to see any other earphones/headphones as playback device except the Bluetooth
earphones?

2) From when are you facing this issue?

3) Are you facing this issue only with Bang and Olufsen BEOPLAY H5 Earphones?

Meanwhile, please try the below troubleshooting Methods.

Method 1:
Disconnect the Bluetooth device and pair the device back and see if the volume control option shows up for the device.

Method 2:

Step 1: Open
Playback Devices and right-click on a black place and select 'Show Disconnected Devices' and 'Show Disabled Devices'.

After that, you'll see headphones appear in the Playback devices shown in Disabled status.

Step 2: Then, right-click on your earphones and click 'Enable'.

Step 3: After the device is enabled, if you see it not set as
Default Device, highlight it and click the
Set Default button. If it's already set as default device.

Step 4: Click 'OK' and 'Apply'.

Hope it helps.

 

Bluetooth earphones

I have bought bluetooth connected earphones to use with my nokia 630 to listen to the radio. Unfortunatey the phone needs antena fo the radio so when I connect the wired earphones (as antena) I cannot divert the sound to the bluetooth connected earphones.
Any ideas??

 

Bluetooth Earphones not available as a playback device.

Hi Shafeeq,

Thank you for your suggestions.

I have attempted the above steps as you set out but the result is the same.

The system will still not recognise the earphones as a playback device.

Thank you.