Windows 10: Bluetooth from Xbox controller stopped working on windows 10

Hello ! I have an xbox one s controller, and until some time ago I was able to use it normally via bluetooth (I paired it and it connected automatically). However, it suddenly stopped working (but it still works in usb). I tried to connect it to an other device and it works perfectly so the problemdoesn't come from the controller. What's more, the device is constantly shown as paired but not connected in settings. If I try to uninstall the device (both from the settings and the devices manager), the driver is automatically reinstalled whenever i turn on bluetooth (or reboot with bluetooth on) (even if my controller is off and that there is no way for windows to detect it !) I've tried all solutions that I could find on the net without results. Windows, bluetooth driver andcontrollerareall up to date. I've tried multiple bluetooth drivers. I'm on windows 1809 but the problem appeared on windows 1803 (updating didn't solve the issue). Can someone help me ? Thanks.

:)

 

Xbox One controller not found on Windows 10 through Bluetooth?

Hi Edmund,

Let us help you isolate if this is an issue with your Xbox one controller or Windows 10 PC.

We suggest that you check and perform the steps listed on how to connect and troubleshoot Bluetooth on your Xbox
One Wireless Controller.

For additional information, please check out this link.

Hope the above information helps.

 

Wireless Xbox One controller requires PIN for Windows 10.

Hi,

You will be asked for a PIN when connecting your wireless Xbox One controller via Bluetooth on Windows 10 if your Bluetooth drivers are not updated. It is also possible that you have to reset the controller to remove the PIN. To resolve your concern, restart
your controller by following the steps below:

• Power off the controller by pressing and holding the Xbox button on the controller for 6 seconds.
• Press the Xbox button again to power it back on.
• Connect your Xbox Wireless Controller to your PC using a USB cable or the Xbox Wireless Adapter for Windows.

You can also update your Bluetooth drivers by following the steps on this
link.

Keep us updated with the results after performing the suggested solutions above.

 

XBox one controller stopped working in games

Thank you for your response. The standard Xbox One Wireless controller has a built-in Bluetooth technology that will allow you to connect your Xbox One controller to the PC via a Bluetooth connection.

If the controller is working on Xbox One, that means there is an issue with the drivers or the updates installed on your PC. To resolve your concern, we suggest that you manually uninstall the drivers from the Device manager and update it again. Here's how:

• Open the Device Manager.
• Right-click (or tap and hold) the name of the device.
• Select Uninstall.
• Unplug the USB cable for the controller and restart your PC.

If the issue persists, resetting the Windows Update components will help resolve your concern since it started after an update. You may refer to
How do I reset Windows Update components? for the steps.

Should you need further assistance, you can contact us anytime.