Windows 10: Bluetooth function keeps disappearing completely all of a sudden, I can fix it but it...

Bluetooth function keeps disappearing completely all of a sudden, I can fix it but it happens every day and I need my bluetooth mouse. How do I stop it happening?

:)

 

Bluetooth function disappearing completely all of a sudden, how do I fix it?

My bluetooth function disappeared randomly for what seems to be no particular reason. I have not updated windows recently nor have I done anything to the hardware/system of the device but all my bluetooth devices (which I was using at the time) just disconnected and I could not reconnect them back, let alone have the function to turn bluetooth back on at all. The issue is that I seem to have lost all access to bluetooth as I do not even have the control to turn on/off bluetooth (before restarting my PC, when I hover over my bluetooth devices the "connect" button would just be blurred out)

I have tried many potential solutions (as listed below) but none of them worked:

1. restarting my pc

2. tried adding bluetooth to quick action but the option is not there

2. uninstalling the bluetooth driver

3. disabling then re-enabling the driver

4. I have also tried roll-backing the driver

5. troubleshooting bluetooth (it just says device has no bluetooth when in reality my pc is capable and equipped with bluetooth and have the drivers for it installed as shown in the )

6. tried updating windows and to install any new drivers but it didn't change anything

7. completely resetting my PC

*P.S. I tried to upload multiple images but it doesn't seem to be showing up

 

Bluetooth disappeared

Hi Jenny,

We appreciate you for being a part of Windows 10.

Before proceeding, we need more information to help you better.

• 
  Did you checked whether the Bluetooth device is listed under hidden devices in Device manager?
  
• 
  Have you checked whether the Bluetooth driver is listed under installed programs under Programs and features? (As you have reinstalled the Bluetooth.)
  
• 
  Does the Bluetooth disappeared after you have started to use Wacom Bluetooth keyboard?
  

Note:

• 
  In device manager, click on "view" tab and select "show hidden devices" and check whether Bluetooth device/driver is listed.
  
• 
  To check the drivers installed in Programs and features, Press
  Windows + X keys on the keyboard and select Programs and features and check whether the Bluetooth driver is installed.
  

Until you get back to us with the required information, follow the below steps and check if it helps.

Step 1:

I would suggest you check if Bluetooth Support service is started.

• 
  Press Windows + R
  keys on the keyboard, type services.msc
  and press OK.
  
• 
  Now, find Bluetooth Support Service
  and start it
  
• 
  Double click on the Bluetooth Support Service
  set the startup type as Automatic.
  

Step 2:

Follow the steps to run the Hardware and devices troubleshooter and check if you are able to fix the issue.

• 
  Press Windows + X keys on the keyboard and select
  Control Panel
  
• 
  Type Troubleshooting in the search bar on the
  Control Panel.
  
• 
  Click on View all on the left navigation pane.
  
• 
  Click on Hardware and devices.
  
• 
  Click on Advanced on the Hardware and devices
  dialog box and click on Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the
  Hardware and devices troubleshooter.
  

Reference: I would suggest you to check whether the drivers are up to date. Refer to the below link on how to download and install the drivers in Windows 10.

How to: Install and Update drivers in
Windows 10

Kindly let us know if you need any further assistance with the issue. We are glad to assist you.

Thank you.

 

Bluetooth Keeps Disappearing From Settings ??


Hey guys looking for some help with my Acer E1-531 Windows 10 laptop.

The issue i'm having is my bluetooth keeps disappearing from my laptop. I use a bluetooth speaker and every few restarts all my bluetooth settings just disappear. When ever i try to search "Bluetooth" all that comes up is "Airplane Mode".

I spoke with Acer tech support and they recommended i re-install windows so i did and that worked but now a week later i'm having the same problem. I even tried installing drivers from the Acer site and after it's downloaded i still can't find anything bluetooth related.

Any help would be appreciated, thanks alot.