Windows 10: Bluetooth gone and troubleshooting is saying device doesnt have it.

so I recently discovered my Bluetooth stopped working when I went to play some music off of my pc. I don't use it much so I didn't put much work into fixing it at first and just tried a driver update and bios update in hopes that it would fix it I was also having a crashing issue when this initially started... bios update fixed it but it didn't, I got annoyed and left it alone. fast forward to today and I tried a few other things like troubleshoot, came back saying device doesn't have Bluetooth downloading the factory driver for my motherboard on the msi website, starting BT related servi

:)

 

Bluetooth Troubleshooter says "device does not have bluetooth", when bluetooth is native on my device

Hi, I have a Dell Inspiron 17-7779 and was having an issue while running a program that utiliized Bluetooth 4.0, where the Bluetooth would be working find, and then the program said Bluetooth was turned off, and when I went to go turn it back on, the option
to turn it on does not exist.

I followed lots of troubleshooting and completed the following steps:

• Restarted my computer (several times)
• Ran "services.msc" and restarted "Bluetooth Support Service"
• Windows said drivers were out of date

Eventually, I came across a Microsoft post that suggested uninstalling the device, which I did. I restarted my computer, and ran Windows Update, and no drivers were installed. In Device Manager again, the Bluetooth device was gone, even when checking "Show
hidden devices" under "View".





I ran Bluetooth Troubleshooter, which then told me that "Device does not have Bluetooth. Bluetooth is not available on this device". I restarted the computer and repeated previous steps several times with no success. I have tried 2 different driver programs
that both do not detect nor fix the issue. I have gone to both the Dell and Intel websites and tried to install the latest driver. The driver that was downloaded that I installed was the "Intel(R) Dual Band Wireless-AC 3165". Restarted computer. Restarted
Bluetooth Support Service. Still, my computer fails to recognize that it even has Bluetooth.

Does this leave me to do a system reset?

Help/suggestions are greatly appreciated.

 

Bluetooth is not working — troubleshoot claims I don't even have it

I have done all the following steps:

- installed bluetooth driver from manufacturer
- hit windows update
- updated / uninstalled bluetooth items listed in Device Manager and restarted the PC
- updated / uninstalled USB drivers listed in Device Manager and restarted the PC (USB drivers automatically came back but not bluetooth)
- turned on and restarted all bluetooth support in services.msc
- conducted bluetooth troubleshooting
- conducted hardware troubleshooting

 

Turned off bluetooth, now the button is gone.

I bought a Bluetooth dongle (ZEXMTE), worked as I needed, but then I turn off Bluetooth under devices, and now I cannot get it to turn back on.








Ive ran the troubleshooter
The device shows up under device manager (when I unplug and plug it in, it plays the noise but doesnt flash anymore)
Ive tried reinstalling the driver
Made sure Bluetooth services are running

Also tried these steps:
No button for bluetooth in action center - Windows 10 Forums
blutooth not turning on in Windows 10 - Microsoft Community

So I went into the device manager, right clicked, uninstalled the device. When I plugged it back it in, voila its working again.