Windows 10: Bluetooth Hands-Free Audio Headphones Greyed Out

I am unable to activate my bluetooth headset via the sound settings. It is grayed out and pressing connect does nothing.




:)

 

bluetooth headphones

setting up win10 Bluetooth and my Bluetooth headphones work fine ,but every time I reconnect the headphones I have to delete them from Bluetooth settings and let win10 pickup the headphones again ,before they will pair ,then win10 want to reboot to add the headphones ,I reboot and they work fine ,but next time I plug the headphone in again they will not pair ,don't even get an option to pair till I delete the head phones from the list ,, any suggestions ,, thank

 

Bluetooth Headphones Audio

I use Windows 10 with no other devices connected other than my LG HBS750 Bluetooth Headphones.

After not using them for a few days, I reconnected them with my computer as I normally do, and I attempted to watch a YouTube video. The audio was extremely choppy, and even the video was slowed down.

I have researched different ideas and tried them all, including:

Turning the computer off and on (of course)

Turning the headphones off and back on, then reconnecting

Turning off audio enhancements

Going to Devices And Printers, selecting my headphones and opening properties,going to services and turning off the suggested service.

Charging the headphones

I've tried connecting to my iPhone 6s and the audio is fine, but when I connect to my computer it is choppy again.

When I choose an audio playback device on my computer, I noticed another option, where it basically says the same as the original LG HBS750 but it says "hands-free". I set it as my default audio to try it out, and it sounded better than the other option,
but instead of choppy it was very very muffled, with every audio setting up all the way. As I've said before, I've no other bluetooth devices connected, no mouse. Just the "tablet" itself and the keyboard connected.

I do not want to buy another pair of bluetooth headphones, and I don't want to listen to choppy or muffled audio.

Please help,

Caleb

 

Computer Won't Use Headphone Mic

Are you using a wired or wireless connection?

If you are using Bluetooth you will find there is a gotcha when using a headset with a microphone. With Bluetooth 4.x there is not enough bandwidth for both the headset's stereo speakers and the microphone at the same time. If the headset's speakers are used in mono mode then the microphone will work. Here is the information from my computer:
I I left-click on speaker icon on taskbar tray I see my options for the speakers:

• Speakers (Realtek High Definition Audio) = Laptops built-in speakers
• Headphones (Arctis 3 Bluetooth Stereo) = Headphones stereo mode
• Headphones (Arctis 3 Bluetooth Hands-Free AG Audio) = Headphones mono mode

I found out that if I select "Headphones (Arctis 3 Bluetooth Hands-Free AG Audio)" the headset microphone will work.




However, I found that next time the computer might choose "Headphones (Arctis 3 Bluetooth Stereo)". Then the headset speakers will work but the the headset microphone will not work.

To ensure that the right selection is always done automatically I have to go further and set the default to "Headphones (Arctis 3 Bluetooth Hands-Free AG Audio)".
Note I can always override this at any time. To do this...
I right-click on speaker icon on taskbar tray and left-click on Sounds




The first tab Playback is for the speakers

• Headset = Headphones mono mode
• Headphones = Headphones stereo mode
• Speakers = Laptops built-in speakers

The second tab Recording is for the microphone

• Headset = Headset's microphone
• Microphone Array = Laptop's built-in microphone
• Stereo Mix = N/A

To ensure that both the headset speakers and microphone work at the same time I set the default playback to Headset. This will put the headset in mono mode and allow the microphone to work. Note that if I disconnect the headset the computer will automatically revert back to using the built-in speakers and microphone.