Windows 10: Bluetooth has disappeared from my pc

Discus and support Bluetooth has disappeared from my pc in Windows 10 Drivers and Hardware to solve the problem; It is not appearing in device manager even with hidden devices being shown. I have the Bluetooth support service setup as automatic start up. I have... Discussion in 'Windows 10 Drivers and Hardware' started by JoeHunt778, Jul 26, 2019.

  1. Bluetooth has disappeared from my pc


    It is not appearing in device manager even with hidden devices being shown.

    I have the Bluetooth support service setup as automatic start up.

    I have used troubleshooter for Bluetooth and it claims that my device does not have Bluetooth.


    I have no idea what to do but I know for a fact that my device had Bluetooth as I have connected multiple devices before.

    I am on the latest version of Windows 10 as well.

    :)
     
    JoeHunt778, Jul 26, 2019
    #1

  2. Bluetooth disappeared

    Hi Jenny,

    We appreciate you for being a part of Windows 10.

    Before proceeding, we need more information to help you better.


    • Did you checked whether the Bluetooth device is listed under hidden devices in Device manager?

    • Have you checked whether the Bluetooth driver is listed under installed programs under Programs and features? (As you have reinstalled the Bluetooth.)

    • Does the Bluetooth disappeared after you have started to use Wacom Bluetooth keyboard?
    Note:


    • In device manager, click on "view" tab and select "show hidden devices" and check whether Bluetooth device/driver is listed.

    • To check the drivers installed in Programs and features, Press
      Windows + X keys on the keyboard and select Programs and features and check whether the Bluetooth driver is installed.
    Until you get back to us with the required information, follow the below steps and check if it helps.

    Step 1:

    I would suggest you check if Bluetooth Support service is started.


    • Press Windows + R
      keys on the keyboard, type services.msc
      and press OK.

    • Now, find Bluetooth Support Service
      and start it

    • Double click on the Bluetooth Support Service
      set the startup type as Automatic.
    Step 2:

    Follow the steps to run the Hardware and devices troubleshooter and check if you are able to fix the issue.


    • Press Windows + X keys on the keyboard and select
      Control Panel

    • Type Troubleshooting in the search bar on the
      Control Panel.

    • Click on View all on the left navigation pane.

    • Click on Hardware and devices.

    • Click on Advanced on the Hardware and devices
      dialog box and click on Run as administrator (Enter the credentials if required).

    • Click on Next and follow onscreen instruction complete the
      Hardware and devices troubleshooter.

    Reference: I would suggest you to check whether the drivers are up to date. Refer to the below link on how to download and install the drivers in Windows 10.

    How to: Install and Update drivers in
    Windows 10


    Kindly let us know if you need any further assistance with the issue. We are glad to assist you.

    Thank you.
     
    Kiran Kishore, Jul 26, 2019
    #2
  3. Marie Ave Win User
    Bluetooth disappeared

    Hi,

    This error may be caused by a corrupted Bluetooth driver in your device. To help you fix this, go to Device Manager
    to ensure that you have the latest Bluetooth driver installed on your PC.

    • Type Device Manager in the search box on the taskbar. Click it from the list of results, and then expand
      Bluetooth.
    • Right-click the Bluetooth radio, then select Properties.
      Select Driver tab then click on Update Driver.
    In case that Windows doesn't find a new driver, you can check the manufacturer's website and follow the instructions there.

    After updating your drivers, you will need to pair again your Bluetooth headphones on your PC.

    You can follow the steps in this
    article
    for a step-by-step guide on how to connect your Bluetooth device.

    Let us know how it goes.
     
    Marie Ave, Jul 26, 2019
    #3
  4. Mithin_EJ Win User

    Bluetooth has disappeared from my pc

    iPhone to pc Bluetooth

    Hi DianeFrigon,

    Thank you for writing to Microsoft Community Forums



    You may want to answer these questions to get more clarity on this issue:



    1. Are you getting any error message?
    2. Have you made any changes to the computer prior to the issue?
    3. Did you try paring Android mobile to PC?

    I suggest you to follow the below steps and check if it helps.

    Step 1:

    Turn on Bluetooth on your iPhone which you link to pair on Windows PC.

    Note: Turn on Bluetooth on iPhone, tap settings, tap Bluetooth, and then turn on Bluetooth.

    1. Open settings on Windows 10 PC
    2. Select Devices and select Bluetooth
    3. Below Manage Bluetooth devices select, turn on the Bluetooth option.

    4. Windows 10 will start searching for Bluetooth devices, in few seconds, your IPhone name will appear in manage Bluetooth devices sections.
    5. Click on pair button
    6. It will prompt for the passcode on Windows 10 PC
    7. Check whether passcode is appearing on your IPhone
    8. Click Yes button on your PC, and then tap pair option on your IPhone to pair with Windows 10 PC via Bluetooth.



    Hope it helps

    Let us know if you got the help you needed by clicking Yes Or No.



    Mithin EJ

    Microsoft Community- Moderator
     
    Mithin_EJ, Jul 26, 2019
    #4
Thema:

Bluetooth has disappeared from my pc

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