Windows 10: Bluetooth headphone gets disconnected automatically

Discus and support Bluetooth headphone gets disconnected automatically in Windows 10 Drivers and Hardware to solve the problem; I recently got my first computer build up and running and finally was able to install Windows 10 without an issue. It seems that one problem arises... Discussion in 'Windows 10 Drivers and Hardware' started by jacobmendez1, Apr 17, 2019.

  1. Bluetooth headphone gets disconnected automatically


    I recently got my first computer build up and running and finally was able to install Windows 10 without an issue. It seems that one problem arises after another is solved though.


    I have a pair of Beats by Dre Solo Wireless 3 headphones that I've been trying to connect to my computer and come up with one of a few issues.


    1. The computer says it is connected, but it is not, resulting in me having to remove the device after pairing and re-pairing it

    2. It is connected and on the computer visuals it shows sound coming through, but I hear nothing

    3. I will hear something in the headphones for about 10 seconds (bad quality audio) before it cuts out

    4. The headphones will randomly disconnect and reconnect


    I've made sure to update Windows to the latest updates, I've uninstalled and reinstalled the bluetooth and audio drivers, installed new drivers (such as Realtek HD Audio), I've made sure to uncheck the ability for the computer to turn the device off to save power, I've also tried to turn off the hands telephony off (unchecking this in the bluetooth services menu), and still nothing.


    Here are my computer specs, in case these are needed:

    ASUS ROG Zenith Extreme Alpha X399 HEDT Gaming Motherboard AMD Threadripper 2 (TR4)

    ASUS ROG STRIX GeForce RTX 2080 8GB Graphics Card (with a PCI-E cable running into the motherboard as I have mounted it horizontally in the case)

    AMD Threadripper 1950x 16 Core Processor

    x4 Corsair Dominator Platinum 16GB DDR4 3200MHz C16 RAM

    Samsung 860 QVO 1TB SSD (Boot Drive)

    Enermax Liqtech 360 TR4 II Liquid Cooler

    Corsair RM1000x Power Supply


    All housed in a Thermaltake View 71 Tower Case




    ***Modified title from: Bluetooth Disconnects Randomly, Sound Cuts In & Out***

    :)
     
    jacobmendez1, Apr 17, 2019
    #1
  2. caperjack Win User

    bluetooth headphones


    setting up win10 Bluetooth and my Bluetooth headphones work fine ,but every time I reconnect the headphones I have to delete them from Bluetooth settings and let win10 pickup the headphones again ,before they will pair ,then win10 want to reboot to add the headphones ,I reboot and they work fine ,but next time I plug the headphone in again they will not pair ,don't even get an option to pair till I delete the head phones from the list ,, any suggestions ,, thank
     
    caperjack, Apr 17, 2019
    #2
  3. JoeShades Win User
    Bluetooth headphones


    I bought these headphones Amazon.com: Matone® Qy8 [New Version Qy7] V4.1 Wireless Bluetooth Headphones Best In-Ear Noise Cancelling Headphones with Microphone for Running, Sports Accessories. I connected them fine to my Iphone and Ipod but having problems with Windows I got them to pair but sound still comes through regular speakers only. In sound settings it lists the bluetooth headphones but says disconnected. I click on connect but that does nothing. Do not know what else to do
     
    JoeShades, Apr 17, 2019
    #3
  4. Bluetooth headphone gets disconnected automatically

    Bluetooth headphones "disconnected" and will not reconnect

    I recently bought new sony bluetooth headphones and they were working great (besides the fact that i had to go out and buy a dongle) until today when i noticed that only the "headset" would connect and there was not an option to input "headphones" like there
    was before. So then i went to "playback deceives and noticed that it listed "headphones" as disconnected. i right clicked on it and clicked "connect" but it didn't do anything. I disconnected and reconnect my "headset" to test if it was something with my
    Bluetooth but it disconnected and reconnect fine.

    please help
     
    Matthew2847, Apr 17, 2019
    #4
Thema:

Bluetooth headphone gets disconnected automatically

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