Windows 10: Bluetooth headphone sound volume keeps changing.

I have a relatively new Bluetooth Pulse Echo headphone set and an Acer Aspire 3 notebook that has Windows 10 O/S. When I use the headphones with the notebook in wireless mode the sound volume alternates between normal and very low. I have run Windows Bluetooth fault finder and disabled sound enhancements to no effect. The headphones work fine in conjunction with my iPad however.
Could anyone suggest a solution for this problem please?

:)

 

bluetooth headphones


setting up win10 Bluetooth and my Bluetooth headphones work fine ,but every time I reconnect the headphones I have to delete them from Bluetooth settings and let win10 pickup the headphones again ,before they will pair ,then win10 want to reboot to add the headphones ,I reboot and they work fine ,but next time I plug the headphone in again they will not pair ,don't even get an option to pair till I delete the head phones from the list ,, any suggestions ,, thank

 

Bluetooth headphones


I bought these headphones Amazon.com: Matone® Qy8 [New Version Qy7] V4.1 Wireless Bluetooth Headphones Best In-Ear Noise Cancelling Headphones with Microphone for Running, Sports Accessories. I connected them fine to my Iphone and Ipod but having problems with Windows I got them to pair but sound still comes through regular speakers only. In sound settings it lists the bluetooth headphones but says disconnected. I click on connect but that does nothing. Do not know what else to do

 

Volumes for headphones and speakers are separate

Hi,

To assist you better, please answer the below:

1. Are you changing the volume on headphone or from the sound icon in the taskbar of the system?

2. How are you trying to change the speaker volume?

I suggest you to run Hardware and Devices Troubleshooter.

Follow the steps below:

• Press Windows key + W and type troubleshooting.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click Hardware and Devices.
• Follow the on-screen instruction to run the troubleshooter.

Also try to download and install the latest chipset and Sound drivers from the manufacturer website and install the same.

Hope it helps. Revert to us with the results, will be glad to assist you.

Thank you.