Windows 10: bluetooth headphones connected but not playing audio

Discus and support bluetooth headphones connected but not playing audio in Windows 10 Drivers and Hardware to solve the problem; i connected my bluetooth headphones to my laptop but they arent connected to audio or playing sound. i tried connecting them to my phone and it worked.... Discussion in 'Windows 10 Drivers and Hardware' started by Anthonyip21, Sep 1, 2021.

  1. bluetooth headphones connected but not playing audio


    i connected my bluetooth headphones to my laptop but they arent connected to audio or playing sound. i tried connecting them to my phone and it worked. are my headphones broken or is it my computer.im using a mpow 059 for headphones and a HP Laptop 17-by2xxx notebook pc

    :)
     
    Anthonyip21, Sep 1, 2021
    #1
  2. Bazsl Win User

    Cannot connect to bluetooth headphones after upgrade to Win10


    I upgraded my Lenovo W530 running Win7 Pro 64 bit to Windows 10. After the upgrade I can no longer connect to my bluetooth headphones which worked before the upgrade. The bluetooth radio is on. When I click Connect in the Action Center it shows that the headphones are connected but they are not. The headphones (actually my hearing aids) play a notification sound when a bluetooth connection is made and I never hear that sound. If I play music the sound goes to the speaker, not my headphones. I have removed the headphones and repaired them. I have checked that all of the bluetooth device drivers are up to date in Device Manager. I would really appreciate any suggestions to solve this problem. Thanks.
     
    Bazsl, Sep 1, 2021
    #2
  3. caperjack Win User
    bluetooth headphones

    setting up win10 Bluetooth and my Bluetooth headphones work fine ,but every time I reconnect the headphones I have to delete them from Bluetooth settings and let win10 pickup the headphones again ,before they will pair ,then win10 want to reboot to add the headphones ,I reboot and they work fine ,but next time I plug the headphone in again they will not pair ,don't even get an option to pair till I delete the head phones from the list ,, any suggestions ,, thank
     
    caperjack, Sep 1, 2021
    #3
  4. Naveen_M Win User

    bluetooth headphones connected but not playing audio

    Bluetooth headphones 'connected', Audio, Voice not connected

    Hi,

    Thank you for writing to Microsoft Community Forums.

    I understand how difficult it is, when the device doesn't work in the way it should. For us to isolate the issue and to assist you better, we'd like to ask you a few questions.

    1. What is the make and the model number of the computer?

    2. What is the make and the model number of the headphone?

    3. Are the speakers muted when the headphone is plugged in?

    4. Are you aware of any changes made on the computer prior to this issue?

    We can try a few steps and check if we can fix this.

    Method 1: Remove and connect the Bluetooth headphone and check.

    1. Press Windows key + I together to open Settings.

    2. Click on Devices > Bluetooth & other devices.

    3. Now click on the Bluetooth headphone and click on Remove device.

    4. Turn off Bluetooth and the headphone and turn them back on, and Connect.

    If the issue persists, try method 2.

    Method 2: Enable the Bluetooth headphone.

    1. Right click on the Volume icon on the taskbar.

    2. Click on Sounds.

    3. Navigate to Playback tab.

    4. Right click on an empty space and select Show Disabled Devices.

    5. Check if the Bluetooth headset is showing in the list.

    6. Right click on the Bluetooth headphone and click Enable and check.

    If the issue persists, I'd suggest you to refer this article on
    Fix sound problems in Windows 10
    and try the suggestions showing under the
    Run the audio troubleshooter
    , Fix your audio driver,
    Set default device
    , and Turn off Audio Enhancements section and update us on the result.

    We'll be waiting for your response.

    Regards,

    Naveen M

    Microsoft Community - Moderator
     
    Naveen_M, Sep 1, 2021
    #4
Thema:

bluetooth headphones connected but not playing audio

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